Referral Coordinator

Job Details | Job Location: Primary Blackshear - Blackshear, GA 31516 Referral Coordinator / Medical Assistant Location: Blackshear, GA Department: Primary Care Job Type: Full-Time We are looking for a dependable, organized, and compassionate Referral Coordinator / Medical Assistant to join our Primary Care team in Blackshear, GA. This is a dual-role position that combines referral coordination and administrative responsibilities with hands-on clinical support. The ideal candidate is someone who enjoys working with patients, communicates well with providers and outside offices, and can confidently transition between front-office and clinical responsibilities. Responsibilities Referral Coordinator Duties Coordinate patient referrals to specialists and other healthcare providers Process and track referrals to ensure patients receive timely care Obtain and verify required referral information and documentation Communicate with insurance companies and specialty offices regarding referrals and authorizations Follow up on pending referrals and authorizations Communicate referral information and appointment details to patients Maintain accurate referral records and documentation Work closely with providers and clinical staff to ensure referrals are completed appropriately Assist with obtaining medical records, reports, and other information from outside providers Provide excellent customer service and maintain patient confidentiality Medical Assistant Duties Prepare patients for examinations and procedures Obtain and document vital signs, medical histories, and other patient information Assist providers with examinations and in-office procedures Perform clinical tasks within the scope of training and applicable regulations Prepare and maintain examination rooms and clinical supplies Assist with medication and procedure documentation Collect and process laboratory specimens as needed Administer injections and medications as directed and within scope Enter and update patient information in the electronic medical record Assist with patient follow-up and provider instructions Maintain a clean, organized, and efficient clinical environment Qualifications High school diploma or equivalent required Medical Assistant certification preferred Previous experience in a primary care or medical office setting preferred Experience with referrals, insurance authorizations, or specialty scheduling is a plus Knowledge of medical terminology and basic clinical procedures Familiarity with electronic medical records Strong organizational and time-management skills Excellent verbal and written communication skills Ability to multitask and prioritize in a fast-paced environment Professional, friendly, and compassionate demeanor Strong attention to detail Ability to work effectively as part of a team Reliable attendance and a strong work ethic Minimum 1-3 years experience in a medical office preferred. High school diploma or equivalent, Customer service, Oral and Written communication skills, Knowledge of medical terminology, Data entry skills, Ability to work in a fast-paced environment, and teamwork. The Ideal Candidate The ideal candidate will be comfortable wearing multiple hats throughout the day. You should be equally comfortable assisting a patient in the clinical setting, coordinating a specialist referral, communicating with an insurance company, and working with providers and staff to keep patient care moving efficiently. If you are organized, patient-focused, dependable, and enjoy being an important part of a healthcare team, we would love to hear from you! #J-18808-Ljbffr Coastal Health