Occupancy Planning Lead
JLL
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location: Chandler, AZ or Hillsboro, OR (Onsite) What this job involves: As an Occupancy Planning Lead at JLL, you'll direct our team supporting a major technology client, serving as the trusted advisor for all occupancy planning services. This role blends strategy and execution—leveraging industry expertise and best practices to deliver exceptional outcomes while providing thought leadership that shapes how clients optimize their real estate portfolios. You'll lead a geographically distributed team across the United States and Latin America. At JLL, we're shaping a brighter way for our clients, ourselves, and our fellow employees—and this role exemplifies that commitment. You'll balance strategic thinking with hands-on problem-solving, build critical relationships across JLL and client organizations, and champion innovative approaches to workplace planning. Your expertise will drive space utilization strategies, sequence complex moves, and resolve planning challenges that align with broader business goals. What your day-to-day will look like:
- Lead, develop, and mentor a team of 9 occupancy planners across the U.S. and Latin America, fostering collaboration and growth across geographies and cultures
- Build strategic relationships with client leadership and internal JLL teams, serving as primary point of contact for occupancy planning and coordination across business units
- Develop occupancy plans and move sequences that maximize space utilization, align with client objectives, and balance competing portfolio priorities
- Analyze real estate data using Excel (pivot tables, XLOOKUP, advanced calculations) and AI tools to uncover insights and inform strategic decisions
- Collaborate with leadership to recommend space policies, develop site strategies, and guide workplace optimization and portfolio planning
- Lead your team through ambiguous situations, setting clear direction and expectations to ensure timely, measurable results
- Create persuasive presentations and executive communications that translate technical data and floor plans into actionable recommendations
- Champion innovation using generative AI tools to streamline research and enhance deliverable quality
- Navigate organizational change with resilience and strategic acumen, driving sustainable, risk-informed transformation
- 5–7 years in strategic occupancy planning, interior office planning, or corporate real estate data analytics
- Experience leading large-scale teams, with proven success managing geographically distributed, remote teams across time zones, cultures, and working styles
- Strong communication skills, from active listening to persuasive presentations, engaging all levels from admin to executive
- Advanced Excel skills: pivot tables, XLOOKUP, complex calculations, floor plan interpretation
- Strong stakeholder management; builds relationships, coordinates across JLL, balances competing priorities diplomatically
- Transformation- and execution-focused, with structured problem-solving and commercial acumen
- Proven project management: structuring, staffing, setting clear expectations, and taking corrective action
- Resourceful and resilient in ambiguous situations, with strong ethical standards
- Collaborative, influential leadership style that drives urgency and unites teams around a common vision
- Bachelor's degree in Management, Architecture, Design, Real Estate, Data Analytics, or related field
- Experience managing P&L, or supporting transformation initiatives in corporate real estate or consulting
- Deep expertise in occupancy planning, space optimization, and portfolio management, with a track record of driving sustainable change
- Experience as a trusted advisor to executives or leading cross-functional teams in complex corporate settings
- Experience managing international or cross-regional teams with cultural awareness and adaptability
- Experience implementing workplace technologies, leading digital transformation, or serving as SME for CAFM/IWMS platforms
- Track record developing SOPs or leading change management initiatives with measurable operational results
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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