Marketing Coordinator

Required Skills & Experience

Top Skills Required\n•\tMedia activation\n•\tAttention to detail\n•\tMedia and Buying experience\n•\tAd Ops\n\nMust Haves\n•\tStrong attention to detail and commitment to producing accurate, high-quality work. \n•\tDemonstrated ability to organize and prioritize multiple assignments, timelines, and deadlines. \n•\tStrong written and verbal communication skills. \n•\tAbility to follow established processes consistently while asking clarifying questions when requirements are unclear. \n•\tAbility to work independently, take ownership of assigned responsibilities, and proactively escalate risks or blockers. \n•\tComfortable working in a fast-paced, evolving environment where priorities and workflows may change. \n•\tStrong collaboration skills and the ability to work effectively with multiple functional teams. \n•\tProficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.

Nice to Have Skills & Experience
• \tRetail Marketing Campaign Experience

Job Description

Position Summary\nWe are seeking a detail-oriented, collaborative, and proactive Campaign Operations Associate to provide temporary execution support during the continued evolution of the Campaign Operations operating model. The contractor will support the end-to-end execution of media and incentive campaigns across a variety of platforms and workflows. This role will partner closely with Campaign Operations, Client Success & Partnerships, and other cross-functional teams to gather campaign requirements, coordinate timelines, review creative assets, complete campaign setup, conduct quality assurance, and support accurate, on-time activation. \n\nThis position is designed to provide near-term execution capacity as the team responds to campaign growth, expanded responsibilities, and the transition of repeatable work into a hybrid and offshore delivery model. Contractor support will help maintain campaign delivery and service levels while experienced internal resources focus on offshore training and governance, workflow simplification, automation, and other strategic priorities. \n\nKey Responsibilities\n•\tExecute assigned media and incentive campaign workflows from intake through launch, following established processes, product guidelines, and service-level expectations. \n•\tReview campaign plans and intake materials, confirm required information is complete, and translate campaign requirements into the appropriate setup and workflow activities. \n•\tCoordinate with Client Success & Partnership teams, Campaign Operations, and cross-functional partners to secure campaign details, assets, approvals, and other required deliverables. \n•\tBuild and manage campaign timelines to support accurate and on-time execution across multiple concurrent requests. \n•\tReview creative assets, URLs, targeting specifications, tracking parameters, product information, and other campaign inputs for completeness and compliance. \n•\tComplete campaign setup within designated platforms and systems. \n•\tConduct quality-assurance reviews throughout the workflow and before activation, escalating potential issues or discrepancies when needed. \n•\tCommunicate required edits, missing information, timeline risks, and campaign status updates clearly and proactively. \n•\tSupport campaign activation confirmation, reporting coordination, documentation, and other post-launch activities as assigned. \n•\tFollow established escalation paths and raise blockers early enough to protect campaign timelines and the customer experience. \n•\tMaintain accurate workflow documentation and system records. \n•\tDevelop foundational knowledge of Kroger Precision Marketing media and incentive products, including how they are sold, fulfilled, activated, and measured. \n•\tContribute observations and suggestions that could improve campaign workflows, documentation, quality, or execution efficiency. \n•\tWork independently across a high volume of assigned campaigns while remaining flexible and collaborative within the broader team. \n\nSuccess in This Role Will Be Measured Through:\n•\tAccurate campaign setup and execution. \n•\tOn-time completion of assigned campaign milestones. \n•\tConsistent adherence to established workflows and guidelines. \n•\tEarly identification and escalation of risks or missing information. \n•\tClear and timely communication with campaign stakeholders. \n•\tReliable management of multiple concurrent campaign requests. \n•\tPositive contribution to team capacity, quality, and delivery stability.