Customer Service Representative

Benefits:

Paid time off

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

We’re looking for a Customer Service Representative to join our team at FASTSIGNS in Lacey. We’re a locally owned shop with a small team, and we work closely together to help businesses create signage that makes an impact.

Benefits:

Competitive Pay

Paid Vacation and Holidays

Opportunity for commission-based earnings as you grow in the role

Ongoing Training Opportunities

A Successful Customer Service Representative Will:

Be the first point of contact for new and existing customers in our FASTSIGNS Center

Learn how to create quotes, enter orders, and keep projects on track

Communicate with customers by phone, email, and in person

Work closely with the team to meet deadlines and keep jobs moving

Build strong relationships and turn new customers into repeat clients

Ideal Qualifications for Customer Service Representative:

2-3 years of retail or counter sales experience preferred

High school diploma or equivalent

Outgoing, responsive, eager to learn and has the ability to build relationships

Great listening and organization skills

Ability to sit for long periods (4 hours or more)

Ability to view a computer screen for long periods (4 hours or more)

Comfortable working in a fast-paced environment

If you enjoy working with people, helping solve problems and come up with solutions, and being part of a small team, we’d love to hear from you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.