Product Design Lead, Workforce Management

Product Design Lead, Workforce Management Rippling • Seattle, Washington, United States About this position Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third‑party apps like Slack and Microsoft 365—all within 90 seconds. About the role Nearly half of the U.S. workforce is hourly: healthcare workers, retail associates, manufacturing teams, restaurant staff, and more. These are the people who keep the world running, and serving them is one of Rippling’s largest and most important bets. Hourly workforce management is deceptively complex. Behind every schedule, shift change, timecard, break rule, and approval flow is a dense web of compliance requirements, business context, operational constraints, and real human impact. The work is not abstract: the product decisions we make affect people’s pay, hours, routines, and trust in their employer. This is where AI is a powerful design challenge – it can help admins move faster, understand complexity, and make better decisions. How do you keep AI features transparent and grounded as policies, exceptions, and edge cases stack up? How do you design oversight so admins feel in control, not out of the loop? For consequential actions, what is the right checkpoint between automation and human judgement? What you will do Design exceptional product experiences for modern workforce management across forecasting, scheduling, time and attendance, team communication, and the operational workflows that connect them. Get close to customers to understand how managers and admins actually run hourly teams: where workflows break, where complexity hides, and where better design can drive real business impact. Design scalable capabilities and platform patterns that work for multiple products, customer segments, and use cases, creating coherent experiences across Rippling’s broader platform. Use AI as a core part of your design process to clarify problem spaces, generate and refine requirements, explore edge cases, and pressure‑test solutions before they reach production. Prototype with AI‑assisted tools to make ideas tangible quickly, explore realistic interactions, and validate solutions through working flows rather than static mocks alone. Develop a hands‑on understanding of evolving AI capabilities by building with it, and bringing the knowledge into your product and design decisions. What you will need 6+ years of end‑to‑end product design experience, with a portfolio demonstrating systems design and complex product delivery. Active use of LLMs (Claude, ChatGPT, or similar) in your design workflow, whether for research, requirements, copy, or exploration. Comfort with AI‑assisted prototyping tools (Cursor, Claude Code, or similar), even if you’re not writing production code. A strong eye for craft, both interaction and visual, with the ability to set a high bar and drive quality across teams. A relentless customer focus and desire to dig deep to understand real user needs and translate them into design decisions that solve real problems. Exceptional communication skills, making abstract concepts understandable and guiding cross‑functional partners through tough decisions. Additional Information Rippling is an equal‑opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email View email address on click.appcast.io. Rippling highly values having employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee’s role. Salary Information Pay range: US Tier 1: $153,000–255,000 USD per year, US Tier 2: $137,700–229,500 USD per year, US Tier 3: $130,050–216,750 USD per year. #J-18808-Ljbffr Rippling