Server Assistant / Food Runner

Holywater NOLA is seeking a Server Assistant / Food Runner, an integral part of our collaborative front-of-house team, helping to create exceptional guest experiences and earning industry leading tips.

Holywater NOLA

Holywater NOLA is a dining, drinking, and events destination in the heart of New Orleans.

Job Overview

Position Summary

Cleanliness and Guest service is an ongoing endeavor and your greatest priority. Server Assistants /  Food Runners are responsible for delivering food to guests, maintaining cleanliness of all public areas, and supporting servers and kitchen staff to ensure smooth restaurant operations. This role requires attention to detail, excellent customer service, and the ability to handle various tasks throughout the day from opening to closing.

Essential Duties & Responsibilities

• Food Service & Guest Relations

  • Deliver food to tables promptly and accurately using proper tray techniques
  • Collaborate with servers and kitchen staff to coordinate service flow
  • Refill water glasses and respond to guest requests politely and efficiently
  • Interact with guests positively and maintain composure in all circumstances
  • Maintain menu knowledge to answer guest questions and provide recommendations

  Table Management & Setup

  • Clear and reset tables promptly after guests finish dining
  • Set up tables to specification and maintain proper presentation
  • Maintain organized service stations with adequate linens, silverware, and glassware
  • Inform management of any quality standard deviations

  Cleaning & Sanitation

  • Comply with restaurant and Department of Health sanitation standards
  • Keep work areas clean and address spills or debris promptly
  • Perform daily cleaning and sanitation tasks as directed
  • Dispose of trash and cardboard from kitchen and service areas
  • Set up and break down stations; complete closing cleaning tasks

  Team Collaboration

  • Communicate professionally with kitchen team and all staff
  • Assist coworkers as needed and work collaboratively
  • Clear tables when prompted by servers or bartenders
  • Attend work on time in proper attire

Minimum Qualifications

• Ability to perform essential job functions when working in a high business volume, fast-paced environment
• Ability to walk, stand, and/or bend continuously and for extended periods of time as required to perform essential job functions
• Able to lift 30+ lbs.
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Fluent in both written and spoken English
• Must love sunsets
• Willingness to work in outdoor climate conditions

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of th is position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds.

Company Culture

We were raised in the hospitality industry and have come to believe that the highest calling is treating people well, making them feel at home, and communing over good food and drinks. It brings us all together.

We believe everyone should work in an environment where they are well compensated, culturally enriched, and treated with respect. Across the spectrum of our workforce, our employees take home industry leading income.

Equal Opportunity Employer

622 Conti Street Operator LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state, or federal law.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

• Employee Discount
• Commuter Benefits
• Paid Safe and Sick Leave - New Orleans