Patient Navigator - Ambulatory Care Network: Emergency - Evenings

Location: New York, New York Shift: Evening (United States of America) Patient Navigator - Ambulatory Care Network: Emergency - Evenings Don’t Just Be an Advocate - Be an Ally for Patients At NYP, Patient Navigators spend their days navigating a multitude of adventures: on the phone, on the floor, dashing across the Emergency Department (ED) and diving into the paperwork. They might be one of the first few people a patient sees and possibly the last person to smile and wave. But every minute, they’re always Putting Patients First. Now, you can make an impact. Patient Navigator - Ambulatory Care Network: Emergency - Evenings Serve as a patient ally throughout the continuum of care. Coordinate the full breadth of the patient experience by ensuring that the patient is well educated and knowledgeable on navigating the healthcare system and has a comprehensive discharge plan once leaving the ED. Then, go a step beyond by providing non-clinical support to our patients by directing them to a primary, specialty doctor or the service(s) that they need. Tap into internal and/or community resources, like neighborhood clinics, to ensure that patients get the best clinical care and outcomes. Schedule: Monday – Friday - 3:00 PM - 11:00 PM. Preferred Criteria Experience working as a patient navigator, preferably in a hospital setting Bachelor's Degree from an accredited college or university Bilingual in English/Spanish Proficient in Epic Required Criteria High School Diploma or GED Proficient in Microsoft Office Ability to manage high stress, chronically ill population with complicated psycho – social issues Diverse and culturally sensitive customer service skills Excellent oral and written communications skills Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. NewYork-Presbyterian Hospital is an equal opportunity employer. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses. Salary Range: $21.35 - $34.15/Hourly #J-18808-Ljbffr NewYork-Presbyterian