Patient Benefit Representative {176571}
$21 per hourA-Line
Job Description
Job Description
Patient Benefit Representative
Location: Cary, NC (Hybrid)
Pay: $21.00/hr (W2)
Schedule: Monday–Friday, 9:00 AM–6:00 PM (40 hrs/week)
Duration: ~6-month contract (temporary)
Position Summary
We’re hiring a Patient Benefit Representative to support a patient services / benefits program. In this role, you’ll provide telephonic patient support , help coordinate reimbursement-related services, and interact with patients, providers, and other healthcare professionals using phone and web-based tools.
Responsibilities
- Provide telephonic patient counseling and customer support related to patient assistance/support programs
- Communicate with patients, physicians, and other healthcare professionals to coordinate services
- Support reimbursement and benefits-related workflows and follow established procedures
- Resolve moderately complex issues using defined guidelines and sound judgment
- Maintain accurate documentation and ensure work quality/compliance
Required Qualifications
- High School Diploma (or equivalent)
- Benefit verification experience
- Pharmacy knowledge and/or medical/pharmacy insurance knowledge
- Comfortable working in a high-volume, phone-based environment
Work Model (Hybrid)
- Hybrid schedule in Cary, NC
- Candidates must be able to commute to the office as required (the role includes in-office days)
Interested?
Austin Faris
Phone: View phone number on us.fitly.work
Vacancy posted 1 day ago
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