Server Administrator II Enterprise Systems (Anaheim, CA)

Server Administrator II

The Server Administrator II will provide high-level planning and coordination for the development and implementation of all aspects of member-facing systems. This position is responsible for operational procedures and communication with other departments utilizing techniques, access, security, and maintenance of the computing systems. Provide technical support, design, install, configure, maintain, and perform system integration to our organization. Execute key projects to advance technological capabilities to all member-facing delivery channels. Additional responsibility includes aligning to Wescom IT technology initiative that includes the Genesys audio servers and applications support for the Contact Center. Help configure servers within the F5 load balance system in supporting Digital Channels and IT Development redesign of Wescom Mobile application, improve recovery strategy for Online Banking, Wescom.org and other delivery channels infrastructures. The Server Administrator II position will be responsible for server preparation and executing the recovery procedures between Wescom Primary and disaster recovery datacenter. Support and engage with technologies primarily in the Microsoft Servers environment. Understands the following IT technologies such as Active Directory and Exchange. Knowledgeable of MS Office 365, VMware and Hyper-V virtualization technologies, SQL, web, email filtering systems, enterprise-level endpoint protection systems, F5 Load balancer, etc. This position will help extend Wescom's innovative technologies and modernize IT infrastructures within our data centers using Amazon, Azure, and other cloud hosting solutions. Reports directly to the Director of Production Systems, from whom the overall direction is received.

Essential Position Functions:

• Design, install, configure, and deploy internal and members facing servers within the Development, Staging, Production and Disaster Recovery infrastructures.
• Proactively manage and maintain server and F5 Load balancer Systems.
• Administer and support Microsoft Server OS, MS VMware, ESXi, resource pools, Storage architecture technologies.
• Domain Name registry/purchase and SSL certificate purchase/maintenance.
• Develop and implement project plans, risk assessments and contingency plans.
• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.
• Define and document best practices and support procedures.
• Provide after-hours support for Infrastructure related emergencies on a rotational basis.
• Maintain inventory and asset configuration documentation.
• Assist with hardware, firewall, telecom, IT Devops and software vendor evaluation, recommendation and negotiations.
• Mentor / cross train team members on existing and innovative technologies.
• Conduct special tasks at Management's direction.
• Interact with users and vendors at the technical level, as required.
• Providing routine data back-up and recovery support.
• Participating in system hardware migration and upgrades projects.
• Supporting servers across multiple data centers.
• Plan changes to servers to eliminate potential problems or resolve current problems.
• Function as an Escalation point for Server Software and Hardware Break/Fix.
• Engage with Hardware and Software vendors, WRG and application support teams to resolve issues.

Other Position Responsibilities and Duties:

• Provides support to existing clients in issue identification and resolution in medium highly complex production issues.
• Effectively communicates project expectations and status to all team members and stakeholders including business representatives, partners, clients, and implementation team members.
• Participates in and occasionally leads regularly scheduled team meetings to identify installation issues and lead team members with problem resolutions.

Education, Experience, Skills and Abilities:

• High School Education and three plus years firsthand server administration experience required.
• Knowledge of fundamentals of network security.
• Familiar with TCP/IP networking and general network troubleshooting skills.
• Good written and verbal communication skills including technical writing skills.
• Must be able to demonstrate a mature and experienced attitude toward administering the server environment; this includes a balance of departmental goals with customer service priorities.
• Must be able to plan and schedule tasks and projects efficiently.

Computer Skills:

• Proficient in Microsoft applications (Word, Excel, Outlook).

Mathematical Skills:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to compute rates, ratios and percent and to draw and interpret bar graphs.

Physical Demands:

• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell.
• The employee must occasionally lift and/or move up to 10 pounds.
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

• The noise level in the work environment is moderately quiet. It is a non-smoking environment.

Wescom Financial is an Equal Opportunity Employer (Male/Female/Veteran/Disability/Gender Identity/Sexual Orientation) California Privacy Notice at Collection of Personal Information: If you are a resident of the State of California and are a job applicant, see California Privacy Notice relating to job applications.

Since 1934, Wescom Financial has been dedicated to helping members throughout Southern & Central California build better lives. Now with 30 branches, we provide essential banking solutions to more than 250,000 members. We truly value providing member focus, excellence, and integrity, which helps us in our interactions with our team members, members, volunteers, vendors, and others alike. These core values have shaped our organization into who we are today. Our goal is not only to meet expectations but also to exceed them in everything we do.

At Wescom Financial, we value and rely on the unique talents of our team members who contribute to supporting one another in achieving personal fulfillment and helping our members build better lives. If we are not serving a member, we are serving a team member who is. For the second year in a row, Wescom Financial has been recognized as America's Best Regional Bank and Credit Union by Newsweek and is Great Places to Work Certified. At Wescom, everyone has a seat at the table. The Inclusion and Diversity Committee and Council help set the foundation for an even more inclusive culture at Wescom.

Benefits & Perks:

• Remote and hybrid work options
• Work/life balance (i.e., two mental health days, flex scheduling, alternative work schedules)
• $1,000 Employee Referral Bonus Program
• Benefits for full-time and part-time team members
• Paid time off: Vacation, floating holidays (full-time only), sick, 2 mental health day, 10 bereavement days, and 10 observed holidays, including Juneteenth
• Comprehensive medical, dental, and vision plan coverage, including EAP+ Work/Life Program
• Adoption and surrogacy assistance
• 401(k) Plan with employer matching
• Generous educational programs: Education reimbursement, student loan repayment plan, college grant for eligible children
• Wellness Program: Increase health, happiness, and productivity, ability to earn rewards by participating in Healthy YOU, two onsite fitness centers, gym membership discounts for LA Fitness
• Transit subsidy reimbursement for public transportation
• Fun Express and Tickets at Work: Discounts at entertainment venues in California and beyond
• Wescom University Department dedicated to providing learning and development opportunities to team members
• Leadership/Emerging Leadership Programs for aspiring leaders
• Discounted rates on loan products for team members
• Wescom Foundation

Wescom is more than banking – we are a network of members and employees dedicated to making California a better place for all. The Wescom Foundation works to improve the lives of Californians by supporting community-based organizations through strategic grant making and community engagement. The Wescom Foundation's grant making focuses on the following areas: Critical Human Needs, Financial Wellness, and Disaster Response. In addition, the Wescom Foundation focuses on identifying and sponsoring volunteer opportunities for employees as well as providing a vehicle for tax-deductible non-profit organization contributions through payroll deductions. These contributions are, in turn, matched dollar for dollar by Wescom Financial. Since its founding, the Wescom Foundation has selected a number of non-profit organizations to sponsor throughout