Transportation Specialist

We’re looking for motivated, engaged people to help make everyone’s journeys better.Position is responsible for serving as the primary administrative support for our major client's operations.Main Duties and Responsibilities:Analyze data from custom computer screens and prepare driver run sheets for each flightAssign Drivers to gates and flightsServe as the quality assurance specialist, ensuring that contents of coolers and or meals meet customer specificationsMonitor driver’s kitchen departure timeTrack all flight, gate, meal order and other changes in flightsServe as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problemsCheck that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specificationsAnswer and log customer calls, concerns and complaints and make recommendations to resolve on-going issuesThis position will rotate periodically between scheduled shift, and vacation relief shiftQualificationsEducation:H.S. diploma requiredAssociate’s degree preferredWork Experience:2+ years of general work experience in an office or warehouse facility.1 year of experience directing the work of others1-2 years of shipping/receiving experience preferredTechnical Skills: (Certification, Licenses and Registration)Able to drive on the ramp (must be 21+ driver’s license)Able to multi-task in a hectic environmentDetail orientedAble to keep calm in high pressure environmentAble to work with a minimum of supervision/off-site environmentAble to make independent decisionsAble to compile data from multiple sources with a high degree of accuracyAble to communicate status changes to all parties in a timely mannerDriven to document and improve processesMust have valid driver’s licenseLanguage / Communication Skills:Able to develop rapport with major clientJob DimensionsGeographic Responsibility: UnitType of Employment: Full-timeTravel %: noneExemption Classification: non-exemptInternal Relationships: unit employeesExternal Relationships: customersWork Environment / Requirements of the Job:Must be able to function in a warehouse environment May be required to rotate between day and night shiftBudget / Revenue Responsibility: (Local Currency)Organization StructureDirect Line Manager (Title): Mgr, Transportation or General ManagerDotted Line Manager (Title, if applicable): n/aNumber of Direct Reports: n/aNumber of Dotted Line Reports: n/aEstimated Total Size of Team: 2gategroup Competencies Required to be Successful in the Job:Thinking – Information Search and analysis & problem resolution skillsEngaging – Understanding others, Team Leadership and Developing PeopleInspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectivelyAchieving – Delivering business results under pressure, Championing Performance Improvement and Customer FocusDemonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:We treat each other with respect and we act with integrityWe communicate and keep each other informedWe put our heads together to problem solve and deliver excellence as a teamWe have passion for our work and we pay attention to the little detailsWe foster an environment of accountability, take responsibility for our actions and learn from our mistakesWe do what we say we will do, when we say we are going to do itWe care about our coworkers, always taking an opportunity to make someone’s day betterThe above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: We anticipate that this job will close on:09/04/2026For California Residents, please click here to view our California privacy notice.If you want to be part of a team that helps make travel and culinary memories, join us!SummaryLocation: San Francisco, CA, USAType: Full time