Alterations Associate - Century City

Summary Provide professional alterations and tailoring services for customers in a busy department store environment. Work directly with clients to assess fit, recommend alterations, and complete high-quality repairs and customizations. Ensure timely turnaround and maintain standards of workmanship and presentation. Responsibilities Perform garment alterations, repairs, and custom fittings using industrial sewing machines and hand-sewing techniques. Measure customers accurately and recommend appropriate alteration solutions. Maintain workshop equipment, tools, and an organized workspace. Document alterations, track orders, and communicate timelines to customers and sales team members. Collaborate with sales associates to coordinate fittings and pickups and ensure excellent customer service. Requirements 2+ years of experience in alterations, tailoring, or a related sewing role. Proficiency with industrial sewing machines, pressing equipment, and hand-stitching techniques. Strong customer service and communication skills with a focus on fit and finish. Excellent attention to detail and the ability to manage multiple alteration orders and deadlines. Availability to work a retail schedule, including weekends and peak seasons. #J-18808-Ljbffr brobstongroup.com - Jobboard