Customer Service & Logistics Officer #JTL
Recruit Express
Customer Interaction & Support Manage servicing and breakdown hotlines, addressing enquiries, booking appointments, and arranging courtesy vehicles. Support customers with accident reporting, repair updates, and service recommendations. Coordinate vehicle changeovers and maintain service turnaround times. Ensure accurate data entry in internal systems and proactive communication with customers. Interco /Loss of Use Program Facilitate courtesy vehicle allocation for internal customers through system requests. Prepare, verify, and file all required vehicle documentation. Workshop Coordination Schedule workshop appointments, track vehicle progress, and validate completed repairs against standards. Manpower Allocation Generate job chits in Salesforce with clear work descriptions and assign operation assistants for vehicle logistics. Service Operations & Admin Excellence Update fleet management systems with real‑time vehicle movements. Identify operational gaps and support continuous improvement efforts. Prepare job sheets, manage service records, and assist with projects/events. Who We’re Looking For Minimum 'O' Level or equivalent Minimum 2 years of operations experience Proficient in MS Office applications Strong planning and organizational skills Strong negotiation skill Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: View email address on click.appcast.io EALicense No: 99C4599 #J-18808-Ljbffr Recruit Express
Vacancy posted 1 day ago
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