CBO Business Operation Analyst - Full Time Days - Hybrid (Michigan Residents)

Business (Non-Clinical) Corporate Services

With minimal supervision, actively collaborates with CBO teams and payors to enhance efficiencies, maintain system profiles, and reduce errors/denials that cause inflow and preventable loss write-offs. This role may also serve as a liaison between clinical departments, information services, the Helios team, and external vendors. Participates in and coordinates system or process improvements.

Education and Experience:

• Bachelor's Degree in Business Administration, Healthcare, Finance, IT, or related field, or a minimum of 7 years of experience in Hospital or Professional Billing, Contracting, Payment Variances, or other Healthcare Revenue Cycle experience required.
• 2 years of health care experience required, preferably at a large, complex, integrated healthcare organization.
• Outstanding analytical, communication and interpersonal skills are required.
• Knowledge of Medicare & Medicaid guidelines, and other third-party billing rules.
• EPIC experience preferred.
• Excellent oral and written communication skills.
• Excellent analytical and critical thinking skills.
• Ability to manage complex, simultaneous assignments with potentially conflicting priorities and deadlines.
• All-inclusive decision-making skills.
• Strong diplomacy and collaboration skills.
• Strong knowledge of Microsoft Office, particularly Excel.
• Has experience in gathering and organizing data from different sources and presenting findings to leadership in a way that is useful for decision support.