Chat Customer Support Representative - AT&T
OneTouch Direct
Chat Customer Support RepresentativeWelcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.Great Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!Your Role Will Include:Responding to customer inquiries via chat with a friendly and professional demeanor.Resolving issues and providing information about AT&T products and services.Handling customer complaints and questions effectively, ensuring satisfaction.Maintaining a positive attitude while managing multiple chat interactions simultaneously.Documenting conversations and ensuring follow-up where necessary.
Vacancy posted 2 days ago
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