Head of Virtual Member Experience & Care Coordination
Epicured, Inc.
Epicured, Inc. is seeking a Manager, Member Experience Team to lead our NYS Medicaid Section 1115 Waiver workflows. You’ll oversee a high-volume contact center, guiding Social Care Coordinators, Navigators, and Intake staff to deliver activation through retention with a focus on quality and compliance. You will report to the VP of Customer Experience, build a strong team culture, and drive initiatives across screening, social care, and member support. #J-18808-Ljbffr Epicured, Inc.
$85k - $105k
...joining our Customer Experience team, you will play a... ...tailored meals, navigate care pathways, and remain... ...Director, Social Care & Member Experience to lead... ...growing team of Social Care Coordinators, Social Care... ...within Five9 , Epicured’s virtual contact center platform...VirtualLocal areaRemote work$60k - $65k
...Manager, Member Experience Team Epicured is hiring a Manager, Member Experience Team to... ...our Screening and Navigation, Social Care Coordination, and Member Support functions to support... ...in a high-volume, compliance-driven virtual contact center environment. Key Responsibilities...Virtual$21 - $23 per hour
...Programs of All-Inclusive Care for the Elderly (PACE). We're hiring a Member Support Specialist to... ...to the VP of Member Experience, is ideal for someone who... ...questions ~ Experience in a virtual contact center... ...Background in healthcare, care coordination, patient support, or...VirtualLocal areaMonday to Friday- ...growth. The Procurement Coordinator is a role that will... .... Every team member brings their own expertise... ...respect because We Care about our team members... ...work in a fast-paced, virtual and dynamic environment... ...ethic. • Must have experience working with work orders...VirtualWork at officeLocal area
$37.44k - $45.76k
...met with barriers to care. From limited local options... ...deliver personalized, virtual care rooted in... ...are seeking an Office Coordinator to manage the day-to-day... ...answers–someone who team members and visitors can rely... ...Requirements ~2+ years of experience in office coordination...VirtualFull timeWork at officeLocal areaMonday to FridayShift work- ...Health Services Clinical Coordinator is responsible and... ...support safe patient care.Primary Department, Division... ...hour, depending on experience-Education/... ...24/7 EAP counseling, virtual mental health support,... ...Services, Inc. and the members of the UHS System neither...VirtualHourly paySeasonal workFlexible hoursShift work
$80k - $100k
...practice and significant experience in providing... ...prioritize mental health care and empower individuals... ...Although the setting is virtual, you will be equipped... ...and psychiatrists, to coordinate care that ensures the... ...forward to welcoming a new member who will contribute to...VirtualRemote jobFull timeFlexible hours$85k - $100k
...and their families through virtual appointments. You will... ...psychosocial assessments and care plans to ensure effective coordination and compliance of... ...progress. \n Preferred Experience\n Preference will be given... ...importance of each team member’s contributions, empowering...VirtualRemote jobFull timeRelocation packageFlexible hours$41.84 - $62.76 per hour
...LTSS Service Coordinator- RN Clinician The candidate... ...our policy on hybrid/virtual work, candidates not within... ...overall management of member's case within the... ...revises the member's care plan to meet the member... ...minimum of 3 years of experience in working with individuals...VirtualFull timeContract workTemporary workWork experience placementWork at officeLocal area1 day per week$80k - $95k
...New York. As a vital member of our organization, you... ...to provide holistic care tailored to each patient... ...a patient advocate to coordinate additional services... ...degree and significant experience will also be considered... ...necessitates familiarity with virtual counseling tools. \n...VirtualRemote jobFull timeWork at officeFlexible hours$75k - $125k
...Overview\n Spectra Self Care Counseling Center is... ...for new team members. About the Organization... ...enhance our supportive virtual environment, ensuring... ...guidelines from the DSM. \n Coordinate care and facilitate... ...minimum of 2 years of experience providing...VirtualRemote jobFull timeTemporary workPart timeWork experience placementRelocation package10 hours per week- ...is recruiting a Social Care Navigator to support... ...involves engaging Medicaid members, assessing eligibility... ...Needs services, and coordinating referrals with... ...Reporting to the VP of Member Experience, the ideal candidate... ...comfortable in a high-volume virtual contact center...Virtual
$80k - $100k
...on providing hospice care. In this full-time role... ...patient care. Regular virtual meetings with the treatment... ...comprehensive and coordinated client care within the... ...community and shared experiences among clients and their... ...talents of our team members. As a Licensed Clinical...VirtualRemote jobFull timeImmediate startFlexible hours$70k - $100k
...Position Overview\n Aura Care Counseling Services is... ...comprehensive and coordinated client care. \n Patient... ...Demonstrated clinical experience and proficiency in... ...and proficiency with virtual counseling platforms.... ...that values each team member’s contributions. \n...VirtualRemote jobFull timeImmediate startRelocation packageFlexible hours$70k - $100k
...about client-centered care and committed to making... ...team through regular virtual meetings and collaboration... ...checks, and coordinate payment plans effectively... ...sessions. \n Preferred Experience\n \n Demonstrated... ...on bonus. As a valued member of our team, you will...VirtualRemote jobHourly payFull timeWork at officeLocal areaWork from homeRelocation packageFlexible hoursAfternoon shift$80k - $100k
...mental health challenges. Your experience of at least three years in... ...with clients through virtual platforms. Our work setting... ...psychologists and educational staff, to coordinate care that addresses both academic... ...culture, where every team member can thrive. If you are a...VirtualRemote jobFull time- ...Inc. is hiring Social Care Navigators to support... ...will engage Medicaid members, assess eligibility for... ...Social Needs services, and coordinate referrals through... ...reports to the VP of Member Experience and suits a organized,... ...in a high-volume virtual contact center environment...Virtual
$80k - $100k
...health services. Our integrated care approach ensures that we... ...and connection among team members through virtual meetings and collaborative... ...healthcare professionals to coordinate patient care and improve... ...including individuals who experience mental health disorders in...VirtualRemote jobFull timeWork at officeImmediate start$79k - $100k
...join our clinical team as a Virtual Care Specialist. In this vital role... ...care plans, and coordinate comprehensive patient care.... ...platforms. You will be an integral member of a multidisciplinary team... ...enhancing the overall patient experience. \n Monitor and re-evaluate...VirtualFull timeRemote workRelocation packageFlexible hours$60k - $100k
...personalized, person-centered care. Our team collaborates... ...be delivered through virtual mediums, occasional in... ...and organizations to coordinate service delivery and... .... \n Preferred Experience\n \n Experience working... ...empower our team members to enhance their skills...VirtualRemote jobFull timeLocal areaImmediate startFlexible hours$60k - $100k
...advocacy, client-centered care, and social justice.... ...Environment\n As a member of our remote team, you... ...from home, regular virtual team meetings will ensure... ...and organizations to coordinate comprehensive services... ...situations. \n Preferred Experience\n While not mandatory...VirtualFull timeLocal areaImmediate startRemote workWork from homeRelocation package$70k - $90k
...empathetic and individualized care. About the... ...clients through secure virtual sessions, utilizing tools... ...as a valued team member. Key Responsibilities... ...psychiatric professionals, to coordinate comprehensive care for... .... \n Demonstrated experience in conducting...VirtualRemote jobFull timeImmediate start$60k - $100k
...holistic, person-centered care that promotes well-... ...by our community members while promoting social... ...collaboration takes place through virtual meetings, ensuring... ...to elicit coordinated services and advocate... ...practices. \n Preferred Experience\n \n Previous experience...VirtualRemote jobFull timeLocal areaImmediate startRelocation packageWeekend workAfternoon shift$104k - $150k
...employees, six acute care hospitals, three nursing... ...wellness by planning, coordinating, and facilitating... ...and serve as an active member of the SFH Joint Commission... ...required Proven experience tracking registration,... ...schedules, and utilizing virtual meeting platforms (e.g...VirtualFor contractorsLocal area$21 - $23 per hour
...Member Retention Navigator Epicured is hiring a... ...reporting to the VP of Member Experience, focuses on preventing... ...nutrition and social care benefits. This role... ...in a high-volume virtual contact center... ...Experience in healthcare, care coordination, patient support, or...Virtual$80k - $100k
...-centered approach to care. About the Organization... ...and regular virtual meetings to ensure continuity... ...team members. \n Work closely with... ...and social workers to coordinate care and provide referrals... ...need. \n Preferred Experience\n \n Previous experience...VirtualRemote jobFull timeRelocation package$90k - $105k
...to set higher standards of care while reducing costs, thereby... ...providers and departmental members through virtual meetings and consultations.... ..., ensuring effective coordination of care by establishing relationships... .... \n Preferred Experience\n \n Experience providing...VirtualRemote jobFull time$21 - $23 per hour
...Epicured is hiring Social Care Navigators to support... ...’ll engage Medicaid members, assess eligibility... ...(HRSN) services, and coordinate referrals through Epicured... ...to the VP of Member Experience, is ideal for someone... ...working in a high-volume virtual contact center...VirtualLocal area$80k - $100k
...remote work, allowing you to provide care from a location that is most... ...clients across various regions. Our virtual setting utilizes advanced telehealth... ...relationships with clients and team members. \n Preferred Experience\n \n Experience in addiction counseling...VirtualRemote jobFull time$70k - $100k
...individualized mental health care to our clients, tailoring our... ...or preferred locations. The virtual facility promotes confidentiality... ...diverse backgrounds and life experiences. \n Strong organizational... ...development of our team members. By joining Synergetic Counseling...VirtualRemote jobFull time
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