Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I have been a State Farm Agent since 2003, carrying on a proud family tradition of service. My father-in-law, his sister, and their father were all longtime State Farm Agents, and when you add in the experience of my incredible team, we bring over 210 years of combined industry expertise.

What sets our agency apart? A strong sense of teamwork, a supportive environment, and a commitment to both personal and professional growth. We work hard but also believe in celebrating our successes. Our office is a place where you’ll feel valued, supported, and empowered to reach your goals.

We’re looking for motivated individuals who are ready to be part of a high-achieving, customer- focused team. If you are driven, eager to learn, and want to be part of a respected agency with deep roots in the community, we’d love to meet you!

ROLE DESCRIPTION:
As an Account Associate / Executive Assistant, you will provide a high-level support to the Agent, team and customers as needed. This role is integral in ensuring efficient operations and communications within the team and serves as a liaison between the office and customers. This candidate will be highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

KEY RESPONSIBILITIES:

• Administrative Support: Perform a variety of administrative tasks including managing calendars, scheduling meetings, preparing reports, and handling correspondence.
• Communication: Serve as the primary point of contact between customers and office team members. Manage incoming and outgoing communications, ensuring timely and accurate responses.
• Document Preparation: Prepare and edit documents, reports, and presentations. Ensure all materials are professionally formatted and error-free.
• Meeting Coordination: Organize and coordinate customer meetings, including preparation and follow-through with any changes requested. Take detailed meeting minutes and update customer records to maintain accuracy.
• Confidentiality: Handle sensitive information with discretion and maintain a high level of confidentiality.
• Project Assistance: Support all office team members with special projects, research, and other duties as assigned. Assist in the planning and execution of office events and initiatives.
• Office Management: Maintain office supplies, equipment, and facilities. Ensure a well- organized and efficient working environment.
• Client Relations: Build and maintain positive relationships with clients, vendors, and partners. Assist in addressing client inquiries and resolving issues as needed.

QUALIFICATIONS:

• Excellent communication skills - written, verbal, and listening
• Highly organized and detail-oriented
• Experience in customer service required.
• Proactive in problem-solving 
• Able to work with multiple location managers and employees 
• Strong technology skillsets