ServiceNow Administrator/Developer SME
$155k - $165kGovcio LLC
GovCIO is currently hiring a ServiceNow Administrator/Developer SME to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.
Responsibilities
- Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
- Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
- Capable of working independently as well as collaboratively with remote teams and clients
- Design and develop queries, reports and dashboards
- Design and configure ServiceNow modules and forms
- Administer ServiceNow applications, including updating security and workflow configurations
- Design and develop scoped applications as well as a service portal
- Provide additional support based on subject matter expertise
- Minimum of 8 years of overall IT experience
- Minimum of 8+ years of experience as a ServiceNow developer in various roles
- Thorough knowledge of the ServiceNow System
- Experience with JavaScript, HTML, CSS, Jelly, XML
- Experience in REST, SOAP services, etc
- An understanding of ITIL and/or ITIL Certified
- Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude
Preferred Skills and Experience
- ServiceNow Administrator Certification
- ITIL Foundation Certified
- ServiceNow Developer Certifications
- ServiceNow Certified Implementation Specialist
Posted Salary Range USD $155,000.00 - USD $165,000.00 /Yr.
Vacancy posted 4 days ago
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