Site Engineer II

Position Title: Site Engineer II The Site Engineer II is a contributing member of the site‑level Data Center Operations team assigned to one or more of our data center properties. The role reports directly to the Manager Engineering Operations and involves mission critical infrastructure such as generators, UPS, HVAC, fire/life safety, BMS, and CMMS systems. The candidate will be experienced in either electrical or mechanical work, with competence in the other area. Responsibilities include daily site operations, creating and modifying procedures, change management tickets, incident reporting, and maintenance/inspection to ensure the highest availability. Responsibilities Gain a complete understanding of DLR and site related items: Facility layout and operation of MEP systems and the ability to illustrate site‑specific system one‑lines with good accuracy. Equipment nomenclature standards and equipment locations. Facility drawings and equipment specifications. Equipment sequence of operations (SOO’s), standard operating procedures (SOP’s), and emergency operating procedures (EOP’s). Customer SLAs and engineering specific lease obligations critical to data center operations. Facility top 20 EOP’s. BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends. DLR event management, event escalation, and incident reporting procedures. Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders. Create/edit/resolve/close incident reports following a site incident. Maintenance and Operations Standards. Digital Realty’s Environmental and Occupational Health and Safety standards. Gain a complete understanding of all aspects of data center operations including the operation, maintenance, and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. Supervise construction activity and installations as required. Execute site‑specific change management processes, including the creation of Method of Procedures (MOPs) for low‑risk preventative maintenance and repairs, and oversee their execution. Troubleshoot site mechanical and electrical systems effectively. Respond to unplanned events without immediate supervision. Efficiently complete rounds/inspections and detect anomalies during those rounds. Develop or improve SOPs for site‑specific equipment. Gain a good understanding of local customers’ business and data center operations. Support accreditation initiatives, including SSAE16, SOC2, ISO 27001, etc., as required by Digital Realty. Complete DLR Critical Awareness Training. Qualifications At least 3 years of experience in mission critical facilities operating/engineering or equivalent equipment experience (e.g., UPS, HVAC, generators, fire/life safety systems). Hands‑on electrical or mechanical skill with competence in the area of non‑expertise (e.g., electrical expertise with mechanical competence, or vice‑versa). Strong knowledge of various UPS systems and architectures. Strong knowledge of various cooling systems and architectures. Strong understanding of infrastructure redundancy configurations and equipment risks (N+1, 2N, ATS/STN, failover scenarios). Strong knowledge of energy efficiency principles. Strong interpersonal, presentation, and communication skills, able to respond effectively verbally and in writing to sensitive issues, complex inquiries, or complaints. Detail oriented with strong organizational skills. Proficiency in Microsoft Word, Excel, and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio, or AutoCAD. Basic understanding of emergency situations and escalation processes. Strong understanding of CMMS, DCIM, and power metering systems. Lift and handle up to 50 pounds. Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment. Work under a raised data center floor. Climb ladders (up to 16 feet) to reach plenum spaces. #J-18808-Ljbffr Digital Realty