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Technical Support Specialist

Pomona College

Pomona College is looking for a Digital Support Technical Support Specialist responsible for Tier II technical investigations and customer communication. The role involves troubleshooting customer issues across Autodesk Forma products. With a focus on collaboration with Engineering and Product teams, the specialist will be crucial in ensuring customer satisfaction through effective and empathetic communication. Applicants should have a Bachelor's degree in IT or a related field and 1-3 years of relevant experience. #J-18808-Ljbffr

Vacancy posted 2 days ago
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