SharpTop Cove - Guest Services Specialist I - (Housekeeping)

Mission and Beliefs Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Young Life requires all employees to sign a Statement of Faith. Essential Duties Spiritual Formation: Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus. Participate in opportunities for growing deeper in your relationship with Jesus. With direction from supervisor, develop an annual personal spiritual growth plan. Facilitate devotionals with summer interns. Interpersonal Relationships: Help build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community. Build relationships with summer assigned staff and leadership of school season groups. Foster healthy, cooperative relationships with other departments at camp. Attentive Hospitality: Equip servant leaders who anticipate and respond to the needs of our guests, staff and vendors, through Christ‑like service. Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems. Serve as host routinely during the summer camping season. Host school season groups with proactive communication, troubleshooting, program and ride support. Communicate guest needs to the rest of the guest services team and other departments. Comprehensive Stewardship: Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry through the guest services department. Develop and equip interns and volunteers to participate in comprehensive stewardship of the guest services department. Execute special projects as directed by the Guest Services Coordinator. Support a culture of safety for all guests, staff, volunteers and visitors at camp. Maintain and care for supplies and equipment within areas of responsibility, including purchasing in a cost‑effective manner. Talent Development: Through a consistent and accountable evaluation process, we identify and provide opportunities for staff in continuing education, leadership development, career‑pathing and cross‑training. Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities. Train and supervise summer interns. Identify and encourage candidates from Summer Staff and Intern group that have potential as future camp staff. Embracing Excellence: Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations in one or more of the following areas: program support, audio‑visual systems, rides, challenge courses, waterfront, recreation or medical. Pursue continual improvement in areas above of responsibility. Training Expectations: Participate in national training events related to the areas supervised, such as sound training or challenge course training as well as training PACE calls. Qualifications and Experience Required Demonstrate understanding of Young Life ministry, strategy and mission. Spiritual maturity. Self‑starter who takes initiative. Ability to organize and prioritize tasks and manage time. Ability to communicate a sense of warmth, hospitality, and concern for all guests, vendors and staff. Physical ability to perform duties of Challenge Course Operator. Education BA/BS degree or equivalent life experience. Job Specific Working Conditions This position will involve daily housekeeping tasks, including cleaning, processing laundry and responding to guest requests. It will also include helping to lead the Year‑Long Interns on all camp cleaning days. The role may involve occasional support for other departments. Work is scheduled weekdays with rotation covering weekend days. Physical demands include lifting, bending, and standing for extended periods. The environment is a camp setting with exposure to weather and outdoor activities. Salary The anticipated salary for this position can range from $30,600 to $38,300, depending on relevant education, experience, and location. #J-18808-Ljbffr CPY0001 Young Life Incorporated