Host Hostesses
DNM Business Ventures LLC. dba Voodoo Brewing Co.
Job Description
Job Description
Hosts and Hostesses play a crucial role in creating a welcoming atmosphere and ensuring smooth operations within the dining area. They are responsible for greeting guests, managing seating arrangements, handling reservations, and maintaining overall customer satisfaction during their shift, which typically lasts between 4 to 6 hours. Working within a medium-sized team of 4 to 7, hosts and hostesses help uphold the ambiance and cleanliness standards, while also addressing guest concerns promptly and professionally. Training is provided for any required reservation or seating software.
Responsibilities
- Greet guests warmly and coordinate seating arrangements
- Manage phone and in-person reservations efficiently
- Provide excellent customer service and address guest complaints
- Maintain the ambiance and cleanliness of the hosting area
- Prepare tables and monitor dining room cleanliness throughout the shift
Preferred Qualifications
- Minimum 1 year of experience in hospitality
- Strong customer service and communication skills
- Ability to multitask effectively in a fast-paced environment
- Teamwork and collaboration skills
- Conflict resolution capabilities
High volume, Family friendly restaurant and tap room with large outdoor patio that is a destination location for people with gluten allergies.
Company Description
High volume, Family friendly restaurant and tap room with large outdoor patio that is a destination location for people with gluten allergies.
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