Inside Sales Associate I

Job Description

Job Description

Join our Team of Employee Owners!

Why work for a company when you can own it?

Cummins-Wagner Co. Inc is a 100% Employee Owned Company, representing industry leading manufacturers of pumps, air compressors, vacuum, and heat transfer equipment. From our Annapolis Junction, MD location we provide comprehensive pre-sale & post sale support including, design, packaging and service.

Job Title: Inside Sales Associate

Department: Maryland Commercial Department

Location: Annapolis Junction, Maryland

Reports To: Inside Sales Manager

Job Overview: 

Inside Sales Associates are responsible for fielding customer requests (internal & external); assessing the customers’ needs and providing solutions in a timely manner; preparing customer proposals; supporting pre-order and post-order processes; building relationships with customers and principals. A successful associate will be a motivated individual with a high level of organization and technical expertise to support both internal and external customers. Essential characteristics for this position include excellent oral and written communication skills, teamwork, attention to detail, a sense of urgency, and understanding of the customer experience

Our Most Successful Inside Sales Associates:

• Possess superior communication, analytical, and organizational skills  
• Exhibit goal-oriented behaviors and a customer-focused attitude  
• Apply extensive attention to detail to all tasks
• Toggle between projects and responsibilities with ease
• Demonstrate mechanical aptitude 
• 1-3 years related experience preferred
• Must be able to pass background and reference checks, as well as a drug test

Scope of Responsibility: 

• Provide support and collaboration for your assigned Outside Sales Engineer(s)
• Provide technical assistance to customers on all products represented
• Size and select for all products represented.  Develop cost and provide quotes
• Review customer purchase orders for accuracy and required documentation
• Enter customer purchase orders accurately and efficiently to ensure customer satisfaction
• Enter vendor purchase orders per their method/ system accurately and efficiently
• Follow-Up with your customer orders by providing ship dates and coordinating deliveries as required
• Participate in product and company training to enhance job knowledge
• Exploring opportunities to add value to your career accomplishments
• Perform all other duties as assigned

Cummins-Wagner Gives Back to Employees:  

• Employee Stock Ownership Program
• Bonus Program
• Tuition and Certification Fee Assistance
• 401k Match
• Flexible Spending Account
• Comprehensive Health Insurance
• Life Insurance
• Long-Term Disability Insurance

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