Specialty Associate Team Leader

Specialty Associate Team Leader

Whole Foods

Midtown, 226 E 57th St

Base pay starts at $20.05/hr

Whole Foods Market is the leading natural and organic food retailer, and one of the most vibrant grocer brands in the country. Our company's motto, "Whole Foods, Whole People, Whole Planet" captures our mission to ensure customer satisfaction and health, Team Member excellence and happiness, enhanced shareholder and supplier partner value, community support, and environmental stewardship.

Since day one, we've been dedicated to building the best workplace for all 90,000+ of our Team Members. When you work at Whole Foods, we take care of you. We support three foundations: Whole Planet, Whole Kids, and Whole Cities. Our focus, through our foundations, is on nourishing communities on a local and global scale.

Job Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports, and labor.
• Assists team leader in annual sales and expense projections and budget preparation.
• Assists team leader with ordering and inventory management.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Communicates and maintains Team Member safety and security standards.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Qualifications

• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Extensive knowledge of Specialty products.
• Growth mindset towards greater responsibility and ownership.
• Desire to coach and mentor others for growth.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.
• 18+ months retail Team Member experience and 6+ months of supervisory experience.
• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
• Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years of age or older to serve alcohol.

Location: Midtown, New York City