Client Experience & Front Office Coordinator

Front Office Manager We are seeking a highly polished, detail-oriented professional to manage our front office and deliver a consistently elevated client experience. This role serves as the first point of contact for clients and is responsible for maintaining a presentation-ready environment across all client-facing areas of the office. This position blends hospitality, administrative support, and front-of-house coordination in a high-end, design-focused environment. Key Responsibilities: Client Experience & Hospitality Greet clients and visitors with professionalism, confidence, and warmth Provide beverage service (coffee, water, wine, and light refreshments) for client meetings Prepare and maintain conference rooms for client meetings Anticipate client needs and ensure a seamless, high-end experience from arrival through departure Front Office & Environment Management Maintain a consistently clean, organized, and presentation-ready front office and reception area Ensure all client-facing spaces (lobby, conference rooms, and visible work areas) are maintained to a high standard at all times Proactively address minor presentation items (e.g., tidying surfaces, resetting spaces) and coordinate with internal teams or cleaning services for larger needs Coordinate internally to ensure the office remains tour-ready throughout the day Identify and address presentation issues proactively or elevate as needed Administrative Support Answer and direct incoming phone calls Manage incoming and outgoing mail and deliveries Assist with scheduling and calendar coordination Maintain accurate client records and update internal systems (CRM) Operational Support Assist with preparation of client proposals and presentation materials Track and manage office supplies and inventory Coordinate with vendors and service providers Support internal team members with administrative and coordination tasks Qualifications: 2+ years of experience in a client-facing role (hospitality, front office, or administrative support) Strong communication and interpersonal skills Professional presence aligned with a high-end client experience environment High level of attention to detail and situational awareness Ability to multitask and prioritize effectively in a dynamic environment Ability to take ownership of front-of-house operations and maintain standards independently Demonstrates pride in delivering a high-quality, well-presented experience Experience in hospitality or beverage service strongly preferred Compensation: Hourly rate: $25$28/hour, depending on experience Full-time position Weekdays 8am-5pm Benefits and generous PTO available Work Environment: High-end office setting with a strong emphasis on design, presentation, and client experience Team-oriented environment with shared responsibility for maintaining a clean, organized, and professional workspace #J-18808-Ljbffr Refined Gardens