General Manager- West /Mid-West (Illinois, Arizona)

$65k - $75k

ESA Management, LLC

Job Description

POSITION PURPOSE AND SUMMARY
Location: West, Mid-West United States (Illinois, Phoenix)
Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace.
Watch A Day in the Life video for General Manager
MAJOR / KEY JOB DUTIES

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests

Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives

Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards.

Completes daily room and Guest Ready room inspections.

Manages ESA Brand Standards and processes while pursuing continuous improvement.

Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.

Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance.

Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition.

Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner.

Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables.

Provides team members with the necessary tools and supplies to perform their jobs.

Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors

Efficiently manages rooms to keep all guest rooms in service.

Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards.

Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely.

Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities.

Upholds and enforces ESA standards and policy compliance at the hotel level.

Ensures bank deposits are completed in accordance with company policy

Completes competitive surveillance (Sales Drive Bys)

OTHER DUTIES

Reviews in-house rates.

Adheres to federal, state and local employment related laws and regulations.

Performs duties in all aspects of hotel operations as needed

Directly manages an Assistant General Manager / Team Leader.

Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues.

BENEFITS

Weekly Pay!

Quarterly Bonus (Metrics Based)

Competitive Wages

Great working environment

Employee Recognition Programs

Medical Insurance

Dental Insurance

Vision Insurance

Health Care and Dependent Care Flexible Spending Accounts

Employer Paid Basic Life and AD&D Insurance

Employer Paid Long Term Disability

Optional Employee Paid - Voluntary Benefits

Short-Term Disability

Buy-Up Long-Term Disability

Supplemental Life Insurance

Dependent Life Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Employee Perks Program offering discounts to major companies

Compensation

Pay Ranges
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements

MINIMUM QUALIFICATIONS
Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.
PREFERRED QUALIFICATIONS

2-year degree highly preferred

Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software

Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines

Ability to manage and direct a staff to perform daily job tasks

Conversational or proficient in Spanish

ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate

Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

Typically, moderate noise level in the work environment.

Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.

Occasionally push, pull, lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Read, write and speak English and comprehends basic instructions.

Write in an effective and grammatically correct manner to generate effective short correspondence and memos.

Present information in one-on-one and small group situations to customers, clients, and associate

Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property

Conversational Spanish would be beneficial

Compensation
$65,000.00 - $75,000.00 Annually

Apply

Vacancy posted 21 hours ago

Similar jobs that could be interesting for youBased on the General Manager- West /Mid-West (Illinois, Arizona) in Skokie, IL vacancy

General Manager- West /Mid-West (Illinois, Arizona)
$65k - $75k
...PURPOSE AND SUMMARY Location: West, Mid-West United States (Illinois, Phoenix) Responsible for the overall... ...guest satisfaction targets and managing the overall customer experience. This... ...A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES...
Suggested
Weekly pay
Minimum wage
Temporary work
Local area
Flexible hours
ESA Management, LLC
Lincolnwood, IL
8 hours ago
Stock Associate, Part Time Flex, Skokie - West Elm
$16 - $17 per hour
...product knowledge preferred but not required ~ Effective time management skill to execute multiple tasks simultaneously Ability to... ...Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are...
Suggested
Hourly pay
Full time
Part time
Work experience placement
H1b
Local area
Immediate start
Remote work
Home office
Relocation package
Flexible hours
Shift work
Weekend work
Day shift
Williams-Sonoma
Skokie, IL
5 days ago
General Manager(02880) - 641 West Golf Road
...Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us... .... From delivery driver to management, general manager to franchisee or Manager Corporate... ...Talking and hearing on telephone. Near and mid-range vision for most in-store tasks....
Suggested
Work at office
Flexible hours
Shift work
Night shift
Domino's Franchise
Des Plaines, IL
8 days ago
Licensed Assistant Salon Manager
$30 - $44 per hour
...Haircuts is Hiring Hair Stylists & Assistant Managers! Do What You Love. Love What You Do.... ...for workplace culture Requirements Valid Illinois cosmetology or barber license Flexible availability... ...to grow Location Information 5944 West Touhy Ave. Niles, IL 60714 #J-18808-...
Suggested
Hourly pay
Flexible hours
Sport Clips
Niles, IL
4 days ago
Business Development Manager
$112.7k - $169.1k
...something special for you.THE COMPANYFluid Management, Inc., a Unit of IDEX Corporation, is... ...to new customers and to smaller and mid-tier customers.IoT Sales: Promote and sell... ...timeThe ideal candidate will sit in Illinois or mid west regionMAJOR RESPONSIBILITIES INCLUDE THE...
Suggested
Local area
IDEX
Wheeling, IL
5 days ago
General Manager
...Taco Bell is seeking a Restaurant General Manager responsible for overseeing the entire restaurant operation in Niles, Illinois. You will focus on building a strong team that delivers great food and friendly service. Key responsibilities include hiring, training, and scheduling...
Taco Bell
Niles, IL
3 days ago
Stock Associate, Part Time Flex, Skokie - West Elm
Williams-Sonoma Inc. - - Responsibilities: Receive shipments and maintain inventory records; Stock and organize stockroom by department; Replenish sales floor and assist customers; Scan shipments as delivered and ticket merchandise; Ensure merchandise stored safely and...
Part time
Flexible hours
Williams-Sonoma
Skokie, IL
1 day ago
Sales & Education Account Executive, Mid West (Chicago)
$80k - $95k
...targets are met and strong ROI is achieved. Evaluate retail trends to determine resource movements against sales. Relationship Management Build strong relationships with Sephora store management, regional/district managers, event managers, education managers, and...
Hourly pay
Freelance
Work at office
Flexible hours
Night shift
Afternoon shift
L'Occitane En Provence
Des Plaines, IL
11 days ago
Operations Supervisor
$70k
...documentation In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train... .... Seniority level Seniority level Mid-Senior level Employment type Employment... ...Chicago Area $80,000 - $90,000 3 weeks ago West Chicago, IL $70,000 - $80,000 2 weeks ago...
Weekly pay
Full time
Seasonal work
Shift work
Night shift
Day shift
Dayton Freight
Des Plaines, IL
2 days ago
Branch Manager
$65k - $95k
...commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non... ...states with more than 200 branch locations across Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin, and has commercial...
Temporary work
Bank staff
Local area
Flexible hours
Wintrust Financial
Elk Grove Village, IL
2 days ago
General Manager Operations (Mount Prospect)
$210k - $260k
...success across Operational functions. Position Overview The General Manager of Site Operations provides strategic and operational... ...leadership role (e.g., Plant Manager, Director of Operations) managing mid-sized liquid or sterile dosage facilities. Technical Skills...
Full time
Xttrium Laboratories, Inc.
Mount Prospect, IL
1 day ago
Assistant General Manager
$57.41k - $67.46k
...functions including Employee Training, Food Safety, and Inventory Management Be results oriented: Effectively delegate tasks to team... ...report back results Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards...
Full time
Flexible hours
McDonald's
Evanston, IL
5 days ago
Assistant General Manager
$70k - $90k
...and barbecue specialties in a nostalgic Northwoods Supper Club atmosphere. L. Woods Tap & Pine Lodge is Now Hiring an ASSISTANT GENERAL MANAGER! Lettuce Entertain You Restaurants is looking for an Assistant General Manager with 2 years of AGM experience. We reward our...
Hourly pay
Immediate start
Shift work
Night shift
Weekend work
Day shift
Early shift
Lettuce Entertain You
Lincolnwood, IL
4 days ago
Client Services Manager
...Client Services Manager Skokie, IL - Full Time 2nd Shift + Weekends All-Stat Portable... ...-home, and corporate clients throughout Illinois, Indiana, Wisconsin, Michigan, Maryland,... ...for someone to join our team as a mid-shift Client Services Representative (CSR...
Full time
Shift work
Night shift
Weekend work
Afternoon shift
All-Stat Portable
Skokie, IL
3 days ago
Restaurant General Manager
...A Healthier Future Starts With You As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier...
Casual work
Local area
Shift work
sweetgreen
Skokie, IL
4 days ago
Restaurant General Manager
...also responsible for scheduling and deploying the Team correctly, addressing performance issues and managing the restaurant budget and financial plans. Restaurant General Manager Behaviors Ensuring the entire restaurant team is properly trained and developed....
Shift work
Taco Bell
Evanston, IL
4 days ago
Restaurant General Manager
...Join the Fun Paced world of Dunkin! Seeking experienced Restaurant Managers to develop a dedicated team of individuals who deliver great guest experiences and profitable top line sales. Restaurant General Manager is responsible for the overall operational excellence and...
Full time
Shift work
Weekend work
Weekday work
ZippyApp - Recruitment Marketing
Morton Grove, IL
5 days ago
Restaurant General Manager
...Summary As Restaurant General Manager at Team Lyders, you will manage one of our restaurants within our brand standards and policies. Your... ...Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. We are committed to delivering exceptional customer...
Local area
Shift work
Afternoon shift
Taco Bell
Bensenville, IL
2 days ago
General Manager
...Time Career Growth Opportunities Requirements High school diploma or equivalent required. Bachelor's Degree preferred. 2+ years of management experience preferred. Aquatic background is not required. Requirements Lead and manage staff of 15-25 employees. Oversee the...
Bear Paddle
Niles, IL
1 day ago
General Manager
$90k - $120k
...Join to apply for the General Manager role at SavATree Overview Position Title: General Manager / Market Leader Location: Evanston, IL Salary: $90,000-$120,000 Per Year Incentives: Annual Bonus + Equity Responsibilities Responsible for the overall productivity and profitability...
Hourly pay
Work at office
Savatree
Evanston, IL
4 days ago
General Manager
$65.89k - $77.43k
...Join to apply for the General Manager role at McDonald's 2 days ago Be among the first 25 applicants Join to apply for the General Manager role at McDonald's Get AI-powered advice on this job and more exclusive features. Flexible scheduling with a side of always feeling...
Full time
Flexible hours
Shift work
McDonald's
Evanston, IL
2 days ago
General Manager
...possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. General Manager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that...
Local area
Shift work
CAVA
Skokie, IL
4 days ago
Assistant Director of Business Operations
$51.35k - $58k
...Job Job ID 54190 Location Evanston, Illinois Add to Favorite Jobs Email this Job... ...arrangements with the Department's travel management company, Anthony Travel, as well as with... ...knowledge of Microsoft Office programs ~ General computer knowledge and the ability to...
Work at office
Local area
Afternoon shift
Northwestern University
Evanston, IL
3 days ago
General Manager
...A leading pizza delivery company based in Wheeling, Illinois, seeks a General Manager who is passionate about teamwork. In this role, you'll lead, train, and develop a dedicated team while maintaining excellent customer service and meeting company goals for cost control...
Domino's Pizza LLC
Wheeling, IL
2 days ago
Restaurant General Manager
Summary: As Restaurant General Manager at Team Lyders, you will manage one of our restaurants within our brand standards and policies. Your... ...locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. We are committed to delivering exceptional customer experiences...
Local area
Shift work
Afternoon shift
Taco Bell
Bensenville, IL
5 days ago
Front End Service Team Supervisor
...Walmart Stores | Medical, Dental, Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | 5630 West Touhy Avenue | Responsibilities: Greet, assist, and thank customers to ensure a positive shopping experience; Process returns and handle cash transactions...
Immediate start
Wal-Mart Stores , Inc.
Niles, IL
5 days ago
Human Resources Business Partner
$80k - $90k
...population. Key Responsibilities: Partner with managers and directors to address employee... .... Experience supporting leaders within a mid-sized or large organization. Strong knowledge... ...considered. Regular travel to regional Illinois locations required. Occasional overnight...
Work at office
Local area
Monday to Friday
Night shift
Addison Group
Skokie, IL
2 days ago
Operations Coordinator Nurse - Evanston Full time Days
$38.5 per hour
...Medical Director and the administrative direction of the Practice Manager, the Operations Coordinator, Nurse participates in the planning... ...we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence...
Hourly pay
Daily paid
Full time
Work experience placement
Work at office
Local area
Relocation package
Shift work
Northwestern Memorial Healthcare
Evanston, IL
4 days ago
General Manager in Training
$70k
...associates. CURRENT FUNERAL DIRECTORS LICENSE REQUIRED As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity of career advancement. Assist the Location Manager with the daily...
Temporary work
Local area
Flexible hours
Weekend work
Afternoon shift
Service Corporation International
Skokie, IL
5 days ago
General Manager
$105k - $115k
...Nestled in the scenic landscape of Winnetka, Illinois, the Winnetka Golf Club offers a premier... ...together. Position Summary: Manages and directs the overall operational and... ...activities in all departments. Formulate general plans and oversee their implementation towards...
Full time
Seasonal work
Local area
Flexible hours
Night shift
Winnetka Golf Club
Winnetka, IL
12 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to General Manager- West /Mid-West (Illinois, Arizona). Be the first to apply!