Assistant Store Manager - White House Black Market

Assistant Store Manager

The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. Functional responsibilities include preparing weekly schedules to ensure proper floor coverage within fiscal guidelines, promoting customer service by ensuring associates are greeting and assisting customers, supervising associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers, modeling sales expectations by utilizing various techniques and communicating product knowledge to the customer, maintaining a visually appealing store, training associates on visual merchandising techniques, monitoring associate sales activities and productivity, performing all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling, administering all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories, facilitating and/or managing the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations, supporting compliance with all applicable laws, loss prevention policies, operating procedures and controls, assisting in the recruiting, hiring, and development of store associates, interpreting key performance indicator reports and delivering coaching as needed, providing feedback to Store Manager for associate performance appraisals and evaluations, and other duties as assigned/required.

Competencies include culture living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance, managing complexity, planning and aligning, organizational savvy, and courage.

Qualifications include a high school diploma or equivalent, must be 18 years old or older, minimum 3 years prior retail or sales management experience preferred, excellent communication, verbal and written skills, able to travel to stores throughout the district, excellent customer service skills, knowledge of administrative aspects of store operations, communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling, regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives, and ability to work a flexible work schedule, including nights, weekends, and holidays.