Administrative Assistant - Building Inspection

Position Title:

Administrative Assistant - Building Inspection

Job Posting Closing Date:
06/14

Provo City is looking for an Administrative Assistant to work at the front counter and perform clerical support tasks for the Building Inspection division of the Development Services department. Hours are 7:00 a.m. to 6:00 p.m., Monday through Thursday. Qualified applicants interested in performing this work for Provo City are encouraged to apply.

Job Details

What is the compensation package?

Pay Rate: (G20) $19.00 - $26.20 per hour (depending on qualifications)

Provo City offers generous employer-paid health insurance ; retirement and pension plans, including 401k and 401k matching ; paid leaves, including vacation, sick, holidays, bereavement, and parental leaves; educational assistance; competitive pay; and regular review of compensation practices to remain competitive with the market. Employees also receive great perks: free use of the Provo Recreation Center and Peaks Ice Arena, a Provo Library card, 50% off green fees at Timpanogos Golf Course, a 4/10 work schedule , and others. For more information about benefits click here.

What are the main duties? (Click here for the full classification specification.)

• Respond to a high volume of phone, email, and in-person inquiries while maintaining professionalism and customer service standards.
  
• Route inquiries, applications, and communications based on established division workflows and procedures.
  
• Exercise judgment in directing inquiries to appropriate staff, divisions, or agencies.
  
• Assist applicants with navigating online portals, forms, and document submission processes.
  
• Assist with inspection scheduling coordination and communication between staff, contractors, and the public as needed.
  
• Coordinate records retrieval and assist with processing GRAMA requests in accordance with established procedures.
  
• Maintain electronic records and documentation within specialized permitting and records management systems.
  
• Coordinate with internal departments regarding permit routing, application status, and workflow processes.
  
• Assist with tracking division-related applications, records, and workflow activity.
  
• Maintain confidentiality when handling sensitive records, information, and communications.
  
• Operate effectively in a fast-paced public service environment while maintaining organization, accuracy, and attention to detail.
  
• Assist with updating and maintaining Building Division webpage content and public-facing informational materials.
  
• Review public-facing documents and materials for accessibility and formatting standards in accordance with established guidelines and procedures.
  

What are the minimum requirements?

Provo City will honor equivalent combinations of job-related education and experience.

• High School Diploma or equivalent (GED).
  
• Two (2) years of clerical and/or administrative support experience.
  
• Specific experience using specialized computers or software packages may be required.
  
• A valid, lawful Driver license may be required.
  
• Occasional evening work.
  

What is the selection process?

Applications will be reviewed in the order they are submitted, with the first screening being held on June 15, 2026. Applicants must meet the minimum qualifications listed above to be eligible for consideration.

If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City?

Provo is a strong, community-centered city with thriving neighborhoods, dedicated residents, and a deep tradition of service and innovation. We build on these strengths by making city government more transparent and efficient, expanding diverse and affordable housing, revitalizing local business districts, and investing in smarter infrastructure and transportation. By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo that is vibrant, connected and welcoming for families, students, seniors, and business for generations to come. All of this makes Provo well-managed, friendly, economically vibrant, and livable for people at all stages of life. Visit provo.gov to learn more!

Provo City is an Equal Employment Opportunity employer.

Full Time/Part Time:

Full time

Position Type:

Regular

Scheduled Hours:

40