Escalations Lead, Customer Service & Help Desk
Sharecare
Sharecare is seeking a Customer Service – Escalations team member in Atlanta, Georgia to handle escalated member concerns and provide Help Desk support. Responsibilities include responding to member inquiries and assisting the Customer Service team in resolving issues. The ideal candidate will have a GED or High School diploma, a minimum of 2 years of customer service experience, and excellent communication skills. This position offers opportunities for growth and effective teamwork. #J-18808-Ljbffr Sharecare
- ...internal and external customers in accordance with customer contracts and Service Level Agreements (SLAs)... ...groups, and the Service Desk. Maintain the highest... ...appropriate resolver groups when escalation is required.... ...technicians as required and lead by example. Travel...SuggestedFull timeContract workLocal area
- ...Sharecare is the leading digital health company that helps people – no matter where they are in... ...Under the supervision of the Customer Service Manager, the Customer Service – Escalations team member’s primary... ...while also providing Help Desk support for the Customer Service...SuggestedContract workFlexible hours
$12 - $24.33 per hour
...Position Overview The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including... ...register to process payments and refunds, and resolves escalated customer issues. Partners to create and maintain a hassle‑...SuggestedTemporary workPart timeFlexible hoursAfternoon shift- ...Concierge Lead Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development... ...delivering an exceptional customer experience, acting as a... ...systems. Customer Service & Escalations Elevated Service:...SuggestedHourly payPermanent employmentFull timeTemporary workWork at officeImmediate startLong distanceFlexible hoursShift workNight shiftWeekend workDay shift
$71.9k - $103.35k
Fairygodboss is seeking an Escalation Manager in Atlanta, Georgia, to lead customer escalation management efforts. This role involves collaborating with Engineering leadership to prioritize and resolve critical customer issues while ensuring all engagements align with...Suggested- ...strategic thinking, exceptional communication, and collaboration with diverse stakeholders to fulfill administrative needs. You will manage a large network of PPMDDs, address escalations, and drive efficiency across administrative processes. #J-18808-Ljbffr Ernst & Young Oman
$11 - $18 per hour
178488 Job Description Position Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences... ...experiences, building trust, and resolving complex or escalated customer concerns. Serve as a subject matter expert on...Hourly payPrice workFull timeTemporary workPart timeAll shiftsShift workNight shiftWeekend work- ...discrepancies between cutting tickets and normal customer purchases to the supervisor Properly... ...participating in the safety program To help develop and follow all safe work... ...team player. Results-oriented. Customer-service oriented Detail oriented. Capable of handling...Temporary workLocal areaWorldwideShift work
- ...dedicated professional to manage a book of clients in Atlanta, Georgia. You'll serve as a primary contact, ensuring exceptional customer service while analyzing trends and presenting insights. This role requires strong client relationship management skills and a solid...
- ...suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun... ...A SHIFT LEADER? Provide incredible customer service and quality products to all of our guests...Daily paidPart timeWork experience placementFlexible hoursShift workNight shift
$15 - $16 per hour
...TEAM LEAD – FULL-TIME OR PART-TIME – ONSITE (@ CircusTrix, LLC... ...leadership skills and principals to help effectively support daily... ...ideally within a high-volume customer service industry such as retail,... ...café, birthday parties, front desk, etc.). Execute membership sales...Full timePart timeWork experience placementShift workNight shiftWeekend work$12 per hour
Base Pay $12.00 / Hour Job Category Customer Service, Administrative, Front Desk Relocation Expense Covered No Employee Type FT Non-Exempt Required Degree... ...member of the X3 Sports team, responsible for helping to facilitate a welcoming, caring, healthy and safe environment...RelocationMonday to ThursdayShift work- ...The Project Manager (PM) is a customer-facing position, driving the... ...management solution. The PM leads our customers through the deployment... ...factors. Managing customer escalations and raises issues internally... ...at the individual level; service and support that exceeds client...
- ...Suite B2,Atlanta, GA, 30307,United States Job Category Customer Service, Administrative, Front Desk Description Position Description The X3 Sports... ...integral member of the X3 Sports team, responsible for helping to facilitate a welcoming, caring, healthy, and safe environment...Monday to ThursdayShift work
- ...POSITION SUMMARY: The Lead Consultant is knowledgeable in all... ...delivers a positive customer experience to all customers.... ...appropriate FedEx Office products and services; producing complex orders; operating... ...to the Consultant and solve escalated customer issues. GENERAL...Work at officeLocal areaShift work
$66.5k - $123.5k
...our industry. We’re here to help our colleagues achieve success... ...assigned personnel to ensure all customer service levels and deliverables... ...opportunities, and best practices. Lead weekly team meetings with... ...experience, and knowledge. Escalate obstacles while presenting solutions...Immediate startFlexible hours$25.67 - $38.51 per hour
FedEx Logistics is seeking a dedicated customer service representative in Atlanta, Georgia, to provide exceptional service and facilitate compliance with U.S. Customs regulations. Responsibilities include preparing and analyzing documentation, resolving customer inquiries...- ...individuals eager to learn and grow within the company. This program provides comprehensive training in key areas like lead generation and customer service, paving the way for promising career advancement. Successful candidates demonstrate strong sales or customer service...Traineeship
$20 per hour
FirstService Residential is seeking a dedicated full-time associate with strong leadership and customer service skills. You'll assist with various operational responsibilities and ensure quality presentation to residents while being on-call for emergencies. Qualifications...Bi-weekly payHourly payFull time- ...operations and ensure compliance with both company policies and health regulations. Responsibilities include managing staff, handling customer service, and ensuring financial accuracy. Candidates should possess a college degree or equivalent experience, strong leadership...
$22 - $26 per hour
Hawx Pest Control is hiring an Insulation Service Professional in Atlanta, GA. This hybrid role emphasizes both sales and service, focusing... ..., conducting energy audits, and providing exceptional customer service while adhering to safety regulations. Successful candidates...Hourly pay- A leading fast-food restaurant chain in Atlanta seeks a Manager to supervise shifts, ensuring excellent customer service and efficient operations. The role involves overseeing crew training, managing food safety standards, and coordinating departmental functions. Ideal...Shift work
- A leading shipping company in Atlanta is seeking a Business Development Manager to drive client acquisition and growth. You will leverage... ...to negotiate favorable terms and provide exceptional customer service. The ideal candidate has over 3 years of experience in transportation...Worldwide
- A prominent airport services provider is seeking an Assistant Operations Manager at Atlanta's airport. This role involves leading daily operations while ensuring compliance with security... ...have 1-2 years of leadership in customer-facing roles and strong skills in communication...
- ...Pet Supermarket Shift Lead Location: Decatur, Georgia If you are looking to join... ...of pet care items and passionate customer service, join the Pet Supermarket team! Our shift... ...they work together to drive results and help pet parents with all their pet needs. We...Flexible hoursShift workDay shiftAfternoon shift
- ...coordinate business needs while managing a dedicated team. This position involves ensuring operational efficiency, addressing customer service issues, and working closely with corporate departments to meet branch goals. The ideal candidate should possess a Bachelor's degree...
$143.8k - $215.8k
...future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions... ...wants to shape the future of wireless connectivity. As a Lead Product Marketing Manager, you will lead the full 360°...Temporary workWork at officeLocal areaRelocation- ...Resolution Leader in Atlanta, GA, to manage client complaints and ensure regulatory compliance. You will lead a team to provide excellent client service and resolve escalated issues effectively. The ideal candidate has a Bachelor's degree, extensive experience leading teams,...
- Follett Corporation in Atlanta, Georgia, is seeking a Team Lead Customer Service to coordinate team activities, train new employees, and ensure excellent customer experiences. This role involves cash handling, inventory management, and creating a hassle-free customer service...
- ...Atlanta, Georgia is seeking a Store Assistant Manager to lead in delivering a positive customer experience. This role involves supervising team members... ...experience and a strong background in customer service. Responsibilities include resolving customer complaints...Work at office
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