Site Reliability Engineer II

Our client, a leading organization in the financial services industry, is seeking a Site Reliability Engineer II to join their team. As a Site Reliability Engineer II, you will be part of the Infrastructure Support Department supporting the SRE team. The ideal candidate will have strong communication skills, a customer-focused mindset, and a problem‑solving attitude, which will align successfully in the organization. Job Title Site Reliability Engineer II Location Plano, TX What’s the Job? Design and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to monitor system performance and reliability. Build and improve processes to enhance system stability and efficiency. Collaborate with development and operations teams to support greenfield and transformation projects. Develop and maintain critical user journeys (CUJs) to ensure seamless customer experiences. Utilize error budgets, blameless post‑mortems, and role‑playing scenarios to foster a culture of continuous improvement. What’s Needed? Hands‑on experience with SLI/SLO design and implementation. Ability to code in any programming language, with a background in development or DevOps preferred. Strong understanding of site reliability fundamentals and processes. Excellent communication skills and a confident storytelling ability to address business stakeholders. Experience with offshore support, such as Shannon – Offshore support, is a plus. What’s in it for me? Opportunity to influence and shape the culture of a new SRE team. Work in a dynamic environment focused on driving reliability and enhancing customer experience. Engage in meaningful projects that impact the organization’s operational excellence. Collaborate with a diverse and innovative team committed to continuous learning. Be part of a forward‑thinking organization that values your expertise and growth. Benefits Medical and Prescription Drug Plans Dental Plan Vision Plan 401(k), Plus Match Weekly Pay #J-18808-Ljbffr