People Operations Leader

Job Description

Position Overview

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A rapidly growing multi-state home healthcare organization is seeking an experienced People Operations Leader to lead and scale its people function across corporate, administrative, clinical, and field-based teams.

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Reporting to executive leadership, this individual will oversee employee relations, people operations, HR compliance, payroll and benefits coordination, workforce planning, HR systems, performance management, and employee experience. This is a highly hands-on leadership role for someone who can build scalable people processes while remaining closely connected to employees and operational leaders across multiple locations. Regular travel to company locations is required.

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Key Responsibilities

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• Lead day-to-day people operations across a multi-state, multi-location organization
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• Partner with executive and operational leadership on workforce planning, employee relations, retention, staffing, and organizational growth
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• Oversee employee relations, investigations, performance management, policies, compliance, and complex employee matters
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• Manage and improve payroll, benefits, leave administration, workers' compensation, HR systems, and employee record processes
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• Build scalable onboarding, performance management, employee engagement, and people operations programs
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• Develop HR processes, reporting, policies, and infrastructure that create consistency across locations and support continued growth
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• Support acquisitions, new locations, employee integrations, and organizational expansion initiatives
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• Lead and develop the HR/People Operations team while promoting accountability, consistency, and a strong employee experience
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Qualifications

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• 7+ years of progressive HR or People Operations experience, including leadership responsibility
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• Experience supporting employees across multiple locations and/or states
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• Strong background in employee relations, HR compliance, performance management, payroll and benefits administration, and people operations
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• Experience supporting large, diverse, hourly, field-based, or high-volume workforces
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• Healthcare, home healthcare, long-term care, or another regulated healthcare environment strongly preferred
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• Strong communication and leadership skills with the ability to partner effectively with senior leadership while remaining hands-on
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• Demonstrated experience building or improving HR systems, processes, policies, and employee programs within a growing organization
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• Bachelor's degree in Human Resources, Business Administration, or a related field preferred
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• SHRM-CP, SHRM-SCP, PHR, SPHR, or similar certification is a plus
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Compensation & Benefits

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• $150,000–$250,000 annually , based on experience and qualifications
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• Regular travel to company locations required
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• Competitive benefits package and opportunity to build and shape the people function during a period of significant growth
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About the Organization

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The organization provides home-based healthcare and support services across multiple states, serving patients and families through a diverse workforce of caregivers, healthcare professionals, and corporate employees. The organization continues to expand its geographic reach, services, and operational infrastructure while maintaining a strong focus on quality care and patient experience.