DMV Services Clerk

Job Description

Job Description

We are looking for a detail-oriented DMV Services Clerk to join our team in Delray Beach, Florida on a Contract basis. This position supports vehicle title and registration activities through direct communication with DMV offices, careful document handling, and timely follow-up on open items. The ideal candidate is organized, dependable, and comfortable managing clerical tasks in a fast-moving customer service environment.

Responsibilities:
• Contact DMV offices to gather updates, confirm requirements, and obtain information needed to move accounts forward.
• Prepare, review, scan, and organize paperwork related to title, registration, and supporting documentation.
• Maintain clear account records by entering accurate notes and documenting each status update received.
• Track outstanding items and complete follow-up activities to help resolve pending title and registration matters.
• Research fee details, correction requirements, and document needs associated with DMV transactions.
• Support account closure efforts by collecting missing information and coordinating with relevant parties.
• Assist with onboarding and training new team members on departmental procedures and daily workflows.• Experience in customer service, clerical support, or administrative work in a fast-paced setting.
• Knowledge of title processing, title searches, title clearing, or title examination activities.
• Ability to communicate professionally by phone when working with DMV representatives and internal contacts.
• Strong attention to detail with the ability to keep records accurate and well organized.
• Proficiency in scanning documents and handling paperwork efficiently.
• Comfortable managing multiple open tasks while meeting deadlines with limited overtime.
• Dependable, adaptable, and able to take initiative when resolving routine issues.