Delivery Supervisor

Driver Operations Coordinator

Ensure drivers are following all company policies – uniform, professionalism and respect, etc.

Verifying, scanning, and processing facilities

Monitoring and responding to emails and chats

Reconciling drivers as they return

Rebin dry returns and make sure returned fridge items are in the appropriate fridge

Answer phone calls and problem solve the situation – cancelling, rescheduling, finding service, etc.

Hang delivery bags according to zip codes

Check with and expedite H20 for facilities and retail deliveries at various times throughout the afternoon

Get/calculate driver count for each shift

Split deliveries to the drivers/build the routes

Check all fridge items so drivers don't forget before leaving

Assist drivers with scanning routes as needed

Ensure/Track which phone and car each driver is using

Enter counts for drivers and pickups into trackers

Work with pharmacies (if needed) to correct addresses

Check timecards to verify accurate punches for all team members

Generate, print, and process Fed Ex deliveries as needed

Clean and organize Delivery Central to maintain a neat and efficient workspace

Communicate with other supervisors to "pass down" any critical notes from the previous shift

Count money from all driver reconciliations, enter in computer tracker, and place in safe

Other duties as assigned