Head of Clinical Training

Job Description:TransMedics is the global leader in portable normothermic perfusion for solid organ transplantation and the company that built the National OCS Program (NOP) — the first end-to-end national donor organ procurement and delivery network. Our team of clinical specialists and surgeons undergo rigorous training to provide clinical service for the NOP program. In addition any user of the OCS technology requires training to instrument the organ on OCS and to manage the organ on the system.The Head of Clinical Training is responsible for leading the strategy, development, and execution of clinical training across TransMedics' Heart, Lung, Liver, and Kidney platforms. This role ensures that clinical specialists, trainers, preceptors, proctors, transplant surgeons, and other healthcare professionals are trained to use the OCS technology in accordance with the applicable Instructions for Use (IFU). They oversee internal clinical training and external education for healthcare professionals across the United States and international markets. This includes employee onboarding, all platform certifications, recertifications, simulation, field education, surgeon training, and competency assessment in accordance with the SOPs.The Head of Clinical Training works cross-functionally with Research and Development, Clinical Affairs, Quality, Regulatory Affairs, Product Directors, Program Managers, Clinical Operations, and Commercial teams to develop and implement training SOPs, align training programs with product development, regulatory requirements, operational priorities, and new product or program launches.What you will doDevelop and execute the clinical training strategy for the Heart, Lung, Liver, and Kidney platforms.Own training SOPs and lead training programs for clinical specialists, transplant surgeons, and other healthcare professionals.Lead a global team of Training Program Managers, clinical educators, instructional designers, and field-based trainers, and set qualification standards for trainers, preceptors, and proctors.Standardize onboarding, certification, cross-training, refresher, and recertification programs across regions and platforms.Partner with surgical directors and physician leaders to develop surgeon education for cardiothoracic and abdominal transplant teams, from organ preparation and cannulation through procedural workflows.Ensure all training aligns with the applicable IFU, approved indications, SOPs, and regulatory requirements, and Support training and education related to other adjacent therapies involved in transplantation.Develop and maintain curricula, clinical simulations, assessments, and digital learning materials, updating them as products, indications, and clinical evidence evolve.Establish competency requirements and oversee assessments, field evaluations, remediation, and certification decisions, with targeted support for specialists needing additional clinical exposure.Partner with Clinical Operations to align training with staffing, platform coverage, case volume, and geographic expansion, including development of multi-platform Clinical Specialists.Prepare teams, surgeons, and transplant centers for clinical trials, product launches, and new indications.Use clinical events, customer feedback, and field performance data to drive training improvements and keep all training records complete and audit-ready.Manage the clinical training budget, staffing, lab schedule, and educational resources while promoting a culture of clinical excellence, patient safety, and expanding access to transplantation.Develop individualized learning and development plans for Clinical Specialists that address competency gaps, strengthen clinical proficiency, and prepare employees for expanded responsibilities and career growth.Collaborate with HR, Legal, Quality, and other functional leaders to support the design and delivery of training programs that address broader organizational, compliance, and employee development needs.Partner with HR and subject matter experts to develop and maintain a centralized learning content library within the learning management system (LMS), establishing standards for content review, approval, version control, and retirement to ensure materials remain current, accessible, and aligned with clinical and organizational training needs.What you bringRequiredBachelor's degree in perfusion, nursing, respiratory therapy, biomedical sciences, healthcare education, or a related clinical field.Minimum of ten years of experience in transplantation, organ perfusion, medical devices, clinical education, surgery, critical care, or a related field.Minimum of five years of leadership experience in clinical training, professional education, clinical operations, or medical technology.Strong knowledge of organ transplantation, donor-organ management, operating-room workflows, and field-based clinical support.Experience developing and delivering clinical training for surgeons and other healthcare professionals.Demonstrated experience developing competency-based certification and recertification programs.Experience with simulation-based education, laboratory training, procedural instruction, and clinical performance assessment.Understanding of medical-device IFUs, approved indications, quality-system requirements, and regulatory standards.Demonstrated ability to lead geographically dispersed teams across domestic and international markets.Strong executive communication, presentation, coaching, organizational, and cross-functional leadership skills.Ability to travel domestically and internationally based on operational and training needs.PreferredAdvanced clinical or graduate degree.Experience with ex vivo organ perfusion or organ-preservation technologies.Direct knowledge of TransMedics technology and the National OCS Program.Experience developing multi-organ and multi-platform clinical training programs.Experience supporting clinical trials, new product launches, new indications, and international expansion.As part of our long-term growth plans, TransMedics is excited to announce our plan to relocate our headquarters (HQ) to Somerville, MA by 2028. We chose this location because we believe it is a place where innovation will thrive. Our new state-of-the-art headquarters is designed to support collaboration, creativity, and discovery. We believe this will be a place where we can continue to do things few thought possible in organ transplantation to help patients. Specific timing and role impact may vary.Every Organ Wasted is a Life Not Saved.TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes. Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health. Maximize your potential at TransMedics, Inc. TransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $198,100-$282,100, which represents the company’s current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.Employee Benefit:Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MADentalVision Healthcare Flexible Spending AccountDependent Care Flexible Spending AccountShort Term DisabilityLong Term Disability401K PlanPet insurance Employee Stock Purchase PlanTransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.SummaryLocation: Andover, MAType: Full time