Customer Support Specialist 3
$12 - $15 per hourHvw Recruiting
Looking for <\/span> <\/i> <\/span> real income <\/span> <\/i> <\/span> <\/b> , real purpose, and <\/span> <\/i> <\/span> real flexibility <\/span> <\/i> <\/span> <\/b> ?<\/span>
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Weâre hiring friendly, reliable people to become <\/i> <\/span> <\/span> Remote Customer Service Reps <\/i> <\/span> <\/span> <\/b> â helping callers with donation support and general questions. Itâs a feel\-good job that fits <\/i> <\/span> <\/span> real life <\/span> <\/span> <\/i> , whether you're working around kids, care giving, or just ready for a change. <\/i> <\/span> <\/span>
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What Youâll Do: <\/i> <\/span> <\/span> <\/b>
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- Answer inbound calls and make follow\-up outbound calls <\/i> <\/span> <\/span> <\/span>
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- Help customers with questions, concerns, and support <\/i> <\/span> <\/span> <\/span>
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- Accurately input customer information into our system <\/i> <\/span> <\/span> <\/span>
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- Follow up with care to ensure customer satisfaction when needed <\/i> <\/span> <\/span> <\/span>
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- Consistently meet performance goals for growth potential <\/i> <\/span> <\/span> <\/span>
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<\/div><\/span>Requirements <\/h3>
- High school diploma or equivalent <\/i> <\/span> <\/span> <\/span>
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- Excellent verbal communication skills <\/i> <\/span> <\/span> <\/span>
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- A quiet, organized workspace and reliable internet <\/span> <\/span> <\/span>
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- Proficiency with Windows and general computer use <\/i> <\/span> <\/span> <\/span>
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- Flexible schedule availability, including evenings\/weekends (set your own schedule)<\/i> <\/span> <\/span> <\/span>
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Technology Requirements (MANDATORY to begin work): <\/span> <\/b>
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- Windows 11 desktop or laptop <\/i> <\/span> <\/span> <\/span>
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- Minimum 8 GB RAM, (<\/span> 16 GB is ideal)<\/span> <\/i> <\/span> <\/span>
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- No Chromebooks or Apple devices <\/b> <\/i> <\/span> <\/span> <\/span>
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- Dual monitors recommended (not required at time of application)<\/i> <\/span> <\/span> <\/span> <\/i> <\/span> <\/span> <\/span>
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- USB noise\-canceling headset (not required at time of application)<\/i> <\/span> <\/span> <\/span> <\/i> <\/span> <\/span> <\/span>
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- Hardwired internet connection (not required at time of application)<\/i> <\/span> <\/span> <\/span>
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<\/div><\/span>Benefits <\/h3>
- Total remote freedom <\/span> <\/span> <\/i> <\/i> <\/span> <\/span> <\/span> <\/i> <\/span>
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- Set your own schedule <\/span> <\/span> <\/i> <\/i> <\/span> <\/span> <\/span> <\/i> <\/span>
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- Solid pay: <\/b>$12â$15\/hr upon successful certification <\/i> <\/span>
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- Real promotions based on performance <\/i> <\/span>
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- A team culture where people grow, thrive, and stay <\/i> <\/span> <\/span>
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- Total remote freedom <\/span> <\/span> <\/i> <\/i> <\/span> <\/span> <\/span> <\/i> <\/span>
- Windows 11 desktop or laptop <\/i> <\/span> <\/span> <\/span>
- High school diploma or equivalent <\/i> <\/span> <\/span> <\/span>
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