Technical Writer

Role Clarity

The Technical Writer plays a key role in bringing products to market by creating clear, accurate, and user-friendly documentation for U.S. and international launches. In partnership with Engineering, Product Management, Compliance, and Supply Chain, this role translates complex product information into compliant, well-structured manuals and supporting materials.

Essential Job Functions

Documentation Development & Production

• Collaborate cross-functionally in the creation and revision of user manuals for U.S. and international product launches.
• Write, edit, proofread, and finalize technical documentation in electronic and print-ready formats.
• Manage layout, formatting, and production of manuals using Adobe Creative Cloud InDesign or similar document layout software.
• Draft and maintain documentation templates, formatting standards, and style guides to ensure consistency and brand alignment.
• Coordinate manual review cycles, incorporate revisions, and track documentation through final approval.
• Facilitate documentation handoffs to the Supply Chain team and support the production approval process.

Product Requirements & Cross-Functional Collaboration

• Partner with Engineering/Compliance and Product Management to gather and document product requirements.
• Assist in drafting and refining Product Requirement Documents (PRDs) and feature specifications.
• Create process flow diagrams, operating procedures, implementation plans, and product change documentation.
• Organize and facilitate requirements-gathering sessions and documentation review meetings.
• Support Product Management in documenting feature updates and engineering change requests to ensure clarity and cross-functional alignment.

Regulatory Compliance & Global Support

• Align with partners internally to ensure manuals meet U.S., EU, and other international regulatory requirements, including CE standards, safety warnings, and labeling standards.
• Coordinate translation and localization efforts for international markets.

Documentation Systems & Process Management

• Maintain a centralized electronic documentation library and document control processes.
• Continuously improve documentation workflows, standards, and version control practices.
• Perform other duties as assigned.

Education and/or Experience

• Bachelor's degree in Business, Technical Communication, Engineering, English, Journalism, Communications, or related field, or equivalent experience
• 0 to 2 years of experience in technical writing, business analysis, or related role.
• Advanced proficiency in Adobe InDesign preferred.
• Experience drafting structured documentation such as requirements, SOPs, or technical specifications.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to adapt to changing priorities and ask effective questions to clarify assignments and requirements.

Bonus Skills and Abilities

• Experience working cross-functionally with project management, engineering and product teams.
• Experience in consumer durables, or mechanical products preferred.
• Familiarity with international regulatory documentation (CE marking, EU directives, safety standards) preferred.
• General woodworking knowledge or experience is a plus, but not required.