Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency is all about fostering a sense of community, both in and outside the office. We host quarterly team outings like going to minor league baseball games, bowling, axe throwing, and team dinners. We celebrate team members with birthday lunches and holiday traditions, including Secret Santa, PJ Day, and Ugly Sweater Day. Fridays are casual dress days, and we love giving back to the community by participating in local events like the Dutchess County Fair.

We also believe in recognizing excellence, offering monthly awards for high performers to show appreciation for their hard work.

Our benefits include a 50% health insurance contribution, a SIMPLE IRA with a 3% match thats fully vested from day one, six paid holidays, and 10 PTO days per year. If youre looking for a fun, collaborative, and supportive environment, wed love to have you on the team!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Scott Marxer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.