Outlet Shift Supervisor - Kearney Outlet

Outlet Shift Supervisor

Job Category: Shift Supervisor

Location: 4355 Kearney St Denver, CO 80216, USA

Employment Type: Full-Time

Rate: $21.31 USD per hour

Job Summary

The Shift Supervisor, Secondary Markets (S.M.)-Outlet-Recycling, will primarily work in the outlet and recycling environment in an area of combined work responsibilities. The S.M Shift Supervisor will be responsible for assisting the Secondary Markets Assistant Manager (ASM) in leading and assisting the employees, overseeing customer service, and the appearance of the sales floor and warehouse area of work. The S.M Shift Supervisor will act as Manager-on-Duty providing excellent customer service displaying an "Attitude of Gratitude" in order to support the mission of the organization.

Essential Functions

• Supports the Secondary Markets ASM's by conducting daily safety and stretching huddles, communicating daily operational changes to outlet/recycling and production employees, reporting and documenting tardiness and call-offs, assisting with onboarding and training of new employees, and assisting with job interviewing. Assists ASM with the completion of employee incident reports and disciplinary write-ups. Observe employees' area of work to make sure key performance indicators (KPIs) are being met and assist with the reporting of weekly production numbers of various categories and revenue. Coordinates the daily break and lunch schedule. Works with ASM on scheduling time off requests.
• Coordinates the opening/closing of work area operations throughout the location to secure the facility's operation.
• Oversee the working operation of the locations equipment and ensure work tickets are submitted and preventive maintenance (P.M.'s) is up to date.
• Coordinates the placement of employees' area of work and inventory for the outlet/recycling area.
• Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly and/or other equipment or tools to effectively move and store donated product.
• Loads and unloads trailers from the back dock and does the bill of Laden when applicable.
• Ensure KPIs spread sheets are updated daily for production logs, inventory, load list, and donations.
• Coordinates the area of work responsibilities for secondary markets between recycling and outlet.
• Ensures special trailers are unloaded and given back to the transportation depart in a time-bound manner.
• Coordinates, completes, and trains within the on-the-job training (OJT) and standard operating procedures (SOP) guidelines and Learning and Development (L&D) requirements, utilizing the employee resources, references guides, and policies.
• All other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education:

• A High School diploma or equivalent is preferred.

Experience:

• Previous retail, recycling, production, or warehouse experience is preferred.

Other:

• Have high attention to detail and the ability to make decisions.
• Able to withstand prolonged standing, bending, and lifting up to 8 hours per day.
• Able to lift up to 75 lbs, use a dolly and pallet jack as required.
• Able to obtain Powered Equipment Operator certification to safely operate equipment. Ability to operate hydraulic baler and forklift. Ability to be forklift certified.
• Able to occasionally work weekends, evenings, and holidays with overtime as necessary.
• Able to communicate effectively with customers, managers, supervisors, staff, and peers.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: View phone number on click.appcast.io or

We promote a Safe & Drug-free Workplace. Candidates offered this position will be required to successfully complete pre-employment screening, which could include: a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position). In addition, certain positions will require repeated screening processes, and your employment with Goodwill of Colorado will remain contingent upon the results of any continued screening processes.