Facilities Maintenance Technician

Facilities Maintenance Technician

Responsible for general maintenance/repairs and ground services for all Spring locations.

The Facilities Maintenance Technician performs, or schedules a vendor to perform all maintenance, repair and janitorial activities for The Spring's residential and nonresidential program locations in Hillsborough County. Includes repairs, preventative maintenance, and new installations/construction performed according to agency policies and procedures to ensure a comfortable experience for staff and residents.

• Responds to service requests within 24 hours, completing those deemed to be life safety or emergencies as soon as possible.
• Regularly walks the agency's properties to identify items in need of repair/preventative maintenance and necessary improvements.
• Periodically coordinates with a vendor, or performs as needed, the required actions necessary for the agency's 12 apartment units to be ready for new residents.
• Perform minor repairs such as repairing broken locks, making keys, filling gaps on walls, painting, repairing outdoor structures such as fencing etc.
• Cleaning/disinfecting of apartments and resident rooms at shelter.
• Day-to-day repairs called in by staff or residents.
• Daily, diagnoses/performs or schedules vendor to perform maintenance/repairs to the following:
• Electrical and plumbing
• A/C and heating systems.
• Security camera and swipe card/entry systems.
• Appliances (both gas and electric).
• Stairs, gates, fences, patios, railings, roofing, gutters, fasteners.
• Tile, carpet, flooring, walls, ceiling fans, interior/exterior lights
• Doors, cabinets, windows, sliding glass doors, closets
• Water heaters (both gas and electric)
• Door deadbolts, hardware, and locks.
• Ceiling leaks, drywall repairs, painting, lawn care, cleaning common areas, pressure washing.
• Maintains a clean and orderly work area and maintenance shop.
• Maintain facilities and grounds, both on an as-needed basis when staff and participants identify issues and with regularly scheduled maintenance tasks.
• Inspect and provide direction and follow-up with contracted providers to ensure constant monitoring of critical issues.
• In event of weather-related emergency or similar disaster affecting shelter, this position is required, as part of this position's duties, to deploy to shelter for the duration of the event to ensure continuity of operations and safety of residents.
• Must maintain regular and punctual attendance.
• Must be available to work overtime and serve on-call.
• Other related duties as assigned by management.

Accountability: Areas in which the position is accountable/responsible

• Control of Costs: Ensure all goods and services are of the highest quality at the minimum cost. Accountable for costs incurred by maintenance and facilities management operations.
• Customer Service: Ensure facilities are safe and comfortable for program participants, volunteers, and staff.
• Records: Maintain record of all fire, health and safety standards, OSHA requirements, required elevator maintenance and ensure accuracy of vehicle logs and vehicle maintenance records.
• Quality Control: Has high degree of responsibility for providing clean facilities in good repair. Perform regular environmental inspections

Business Related Contacts

• Internally: participants and staff members while providing services
• Externally: has contact with volunteers, vendors, contractors, and service providers

Requirements

Skill Requirements

• Minimum of 3 years of progressively responsible experience in residential facilities maintenance.
• High attention to detail to perform facility inspections.
• Good mechanical aptitude and manual dexterity. Ability to perform tasks with tools in a safe and effective manner.
• Ability to work with minimal supervision.
• Applied knowledge of plumbing, electrical and air conditioning is highly preferred. Knowledge of other building trades helpful.
• Computer proficiency specifically with Microsoft Word and Excel. Must be able and willing to use Maintenance Care software program to maintain facilities records and communicate status of maintenance requests to staff.
• Must be fluent in English

Specialized or Technical Educational Requirements

• Formal training and certification in mechanical, electrical, plumbing and/or air conditioning repair preferred. Ability to document information in written form using computer software is required.

Specialized equipment or machines used in the course of the duties of the position.

• General working knowledge of hand and electrical tools and equipment used in the course of maintaining facilities and kitchen operations.

Certification or Licensing Requirements

• FCADV Competency-Based Core training plus an additional 6 hours of individualized training (30 hours total) to qualify for privilege status; must successfully pass written test
• Valid Florida Driver's License, active automobile insurance and an acceptable Motor Vehicle Report. Must have two years driving experience.
• Must be able to pass a level 2 background check.

Physical Demands

• While performing the duties of this position, the employee is regularly required to stand, walk, use hands, and reach with hands and arms. The employee will be required to climb and/or balance, stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 75 pounds, occasionally lifting requirements may be up to 100 pounds, at which time the employee is expected to seek assistance. Specific vision abilities required by this job due to the exposure to electrical and mechanical equipment include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to convey safety procedures to participants and staff and therefore is required to talk and hear.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional remarks:

Reliable transportation is required.

Behavior Expectations:

The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors. Our Guiding Principles are at the beginning of our culture code guidebook, we are…

Survivor-Focused and Empowerment Based. The diverse voices of survivors inform the decisions we make. Survivors are encouraged to heal and move forward at the pace they set.

Collaborative. Collaboration with our community partners helps create better outcomes for survivors while also ensuring knowledge of the services we provide.

Diverse & Inclusive. Our team reflects the diversities of our community and the survivors we serve. We establish spaces and services that are supportive of all people.

A Great Place to Work. People love to work here. We develop the potential of our staff and support their growth as leaders in this work.

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