Health Services Specialist II

Title : Health Services Specialist
Location : Remote or HUB - Must work in one of the following states: AR, AZ, DE, FL, GA, IA, IL, KS, KY, MD, ME, MI, MN, MO, ND, NE, OK, SD, TN, VA, WI.
Job Type : Contract (6 Months)
Compensation : $21.00-23.00 per hour
Industry: Health Insurance
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About the Role
Our client, a leading health plan organization headquartered in the Twin Cities area, is seeking a detail-oriented Health Services Specialist to support its Care Coordination team. This role plays a key part in ensuring accurate data management and administrative support that directly impacts member eligibility, authorizations, and overall care coordination processes. The ideal candidate thrives in a fast-paced healthcare environment and demonstrates strong organizational and communication skills.
Job Description
The Health Services Specialist will provide administrative and operational support to Care Coordinators, ensuring timely and accurate processing of member-related information across multiple healthcare systems. This position requires a high level of attention to detail, efficiency, and the ability to manage multiple tasks simultaneously.
Key Responsibilities:

• Perform administrative tasks in support of Care Coordinators
• Enter assessment data into the Medicaid Management Information System (MMIS) to support program eligibility determinations
• Process authorization entries and maintain accurate records
• Update staff location and assignments in MnCHOICES for new enrollments
• Manage member contact updates, including group number changes within care management systems
• Support member mail management processes
• Submit and track activities within care coordination platforms for assigned teams
• Collaborate with internal care coordination staff to ensure accurate and timely data entry and communication

Remote Work Requirements:

• Ability to maintain a professional, distraction-free work environment
• Required participation in video meetings and trainings
• Completion of an internet speed test during the application process (results must be submitted)
  • Minimum download speed: 25 Mbps
  • Minimum upload speed: 5 Mbps
  • Maximum ping: 100 ms

Qualifications
Required Qualifications

• High School Diploma (or equivalent) and at least 2 years of related work experience
• Experience performing administrative and data entry tasks
• Strong proficiency in managing and entering data accurately, including authorization-related information
• Excellent organizational skills with a high level of attention to detail
• Ability to manage time effectively and meet deadlines in a high-volume environment
• Strong communication and customer service skills when working with internal stakeholders
• Ability to collaborate effectively with care coordination teams

Preferred Qualifications

• Experience working within a healthcare organization or health plan environment
• Familiarity with medical terminology
• Exposure to care management systems or state-based healthcare systems (e.g., MMIS, MnCHOICES, or similar platforms)

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: 
How to Apply
Take the first step on your new career path!  To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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