Billing & Administrative Assistant

Job Description

Job Description

About the Role

We’re looking for a detail-driven Billing & Compliance Assistant to help us stay on top of open invoices, documentation, and internal follow-ups. You will work directly with management to close overdue accounts, verify job details, and keep our internal systems accurate and up to date. This is an operations-heavy role that requires discipline, clear communication, and a strong sense of accountability.

Key Responsibilities

• Track and follow up on open invoices (calls, emails, system updates)
• Verify job notes, pricing, and supporting documentation before closing invoices
• Ensure all required photos, signatures, and compliance records are attached to each job
• Communicate with technicians to resolve missing information
• Update CRM and billing systems with accurate data
• Escalate problematic or overdue accounts to management
• Maintain organized records for audits, disputes, and internal reporting
• Assist with general office operations as needed

Requirements

• Strong attention to detail and accuracy
• Reliable, consistent, and comfortable owning follow-up tasks
• Clear phone and email communication skills
• Ability to work independently and prioritize workload
• Familiarity with basic office software (Google Workspace, Excel, etc.)
• Experience in billing, admin, or compliance is a plus but not required — we will train the right person
• English (Fluent) + Spanish Speaker Preferred (Bilingual)

What We Offer

• Stable Monday–Thursday schedule
• On-site training and support
• Growth potential within operations and management
• A straightforward work environment

Pay: $14.00 - $16.00 per hour

Expected hours: 32 per week

• Work Location: In person