UX Product Designer

Robotics Technologies is hiring a Senior/Lead UX Product Designer to strengthen the Customer Service Division Tech team in Austin, TX (onsite) . In this role, you will lead end-to-end UX product work, align design decisions with stakeholder feedback, and shape experiences through human-centered thinking, research, and systems-driven improvement. What you’ll do Lead collaborative UX product efforts, including executing, optimizing, and adjusting deliverables and processes based on stakeholder input. Apply expertise across research, journey mapping, and information architecture, with strong tooling skills in Figma . Evangelize UX practice and serve as a consistent voice for human-centered design across your areas of focus. Advocate user-centered design perspectives grounded in business needs , while balancing user requirements, objectives, and technical feasibility. Maintain integrity in usability and accessibility and provide a consistent approach across multiple product units. Partner cross-functionally with leaders and colleagues to define strategy and deliver against projects. Support project planning and scoping to align teams with business needs and UX opportunities. Concept, design, test, launch, and refine new products and services using systems thinking to address both known and emerging user needs. Skills and experience Bachelor’s degree AND/OR 8+ years of experience in digital and software design. 1+ year of experience leading and coaching UX designers (directly or indirectly) through mentorship and sharing of methodologies, design communication practices, and knowledge. Preferred qualifications Bachelor’s and/or Masters in UX Design, HCI, Interaction Design, Service Design, Graphic Design, or a design-related degree (for example: Sociology, Anthropology, Psychology, Human Factors, etc.). Demonstrated ability to build trust, maintain professional relationships, and contribute to a culture of inclusion in a remote and dynamic working environment. Proven UX design expertise across all phases for a variety of projects. Experience delivering work from definition through execution and refinement. Track record of building consensus, influencing decisions, and working effectively with cross-functional teams including designers, product managers, and engineers. Experience with proactive communication, credibility-building, and relationship development with team members and leaders. Ability to communicate product feature value and identify tradeoffs to deliver useful digital products. Compensation: USD 78 per hour. Location: Austin, TX (onsite). #J-18808-Ljbffr Robotics Technologies