Benefits Counselor

Job Description Full-time, fully remote position guiding the transition of plans from Business Development to operations and establishing an operational relationship with Clients and Brokers. Regularly working 8 AM to 5 PM, Monday through Friday. Great opportunity for growth with an employee-focused organization. This position is full time, hourly and nonexempt or salaried and exempt based on tier level. Primary Duties Complete the implementation of Cafeteria and COBRA plans, coordinating and communicating directly with the Client/Broker/Vendor during the implementation process Manage the collection and delivery of necessary documentation and regulatory paperwork; Review and verify for compliance and operational accuracy, Audit individual plan design for inefficiencies and to ensure proper fit to Client's needs Maintain regular communication with your case load of onboarding Clients Learn and keep current on laws and regulations governing Cafeteria and/or COBRA plans through training and education. Understand and proficiently apply relevant laws and regulations to Clients' plan Meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas Perform other duties as assigned by team supervisor and department Vice President Qualifications Attention to detail and accuracy of work is critical in this role Strong interpersonal and customer service skills are necessary to be successful in this role Must be able to represent NBS's standard of excellence with professional, articulate verbal and written communication skills Follow established processes Be motivated to contribute and have a positive, team-first attitude Obtain and keep current on appropriate industry certifications This is a remote position; You must have the technical aptitude needed to self-support in a remote work environment Education and Experience Education and Experience – Bachelor's degree or work equivalent preferred. CFC or CAS Certification preferred but not required. Cafeteria or COBRA industry experience preferred. Physical Requirements This position requires the employee to be seated most of the work time. Note: The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your "at-will" status in anyway, and are subject to change at the discretion of National Benefit Services, LLC #J-18808-Ljbffr