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Senior IT Service Desk Lead - On-Site Support

IBSS

IBSS Corp. seeks a Full Time, On-Site, Senior IT Service Desk Support Specialist to provide technical support to NEFSC staff across the United States. As a primary interface, you will handle inquiries, incidents, and requests, logging with JIRA and guiding Level I-III technicians. You will deploy and troubleshoot Windows, MacOS, and Linux endpoints, assist with security tooling, and help prepare SOPs while adhering to government security policies. #J-18808-Ljbffr IBSS

Vacancy posted 4 days ago
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