Senior Accounts Receivable Coordinator

Senior Accounts Receivable Coordinator

The Senior Accounts Receivable Coordinator is responsible for entering, classifying, and recording numerical data to keep financial records complete. Performing any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. Reporting to the accounting supervisor.

Role and Responsibilities

Accurately apply customer cash receipts, including lockbox deposits, ACH/wire transfers, and credit card payments within the accounting system.

Investigate and resolve unapplied cash, unidentified payments, and customer account discrepancies in a timely manner.

Generate and distribute customer invoices, credit memos, refunds, and rebills while ensuring accuracy against purchase orders, contracts, and shipping documentation.

Manage a portfolio of customer accounts to ensure timely collection of outstanding receivables and resolution of past due balances.

Communicate with customers regarding payment status, billing disputes, deductions, and collection activity through phone, email, and customer portals.

Establish and maintain positive working relationships with customer accounts payable departments.

Investigate and resolve customer deductions and short pays by partnering with Sales, Customer Service, Logistics, and other internal departments.

Manage deduction disputes and recovery efforts by submitting required supporting documentation to customers.

Monitor deduction and collection trends to identify recurring issues and recommend process improvements.

Assist with new customer account setup and basic credit review activities as needed.

Prepare and analyze Accounts Receivable aging reports, delinquency trends, and collection activity summaries for management review.

Support internal and external audits by preparing reconciliations, schedules, and supporting documentation related to accounts receivable transactions.

Maintain accurate financial records while ensuring compliance with company policies and accounting procedures.

Other duties as assigned.

Supervisory Responsibilities: This position has no supervisory responsibilities.

Preferred Qualifications and Education Requirements:

Bachelor's degree in Accounting/Finance

2+ years experience in general accounting

Advanced proficiency in Microsoft Excel and Microsoft Office products, including the ability to effectively use Microsoft Teams for communication and collaboration.

Superior knowledge of financial reporting software tools and ERP software (Syspro)

Knowledge of Accounts Receivable and Accounts Payable processes

4+ years of experience in general accounting

Core Competencies, Knowledge, and Skill Requirements

Candidates should be self-starters with a strong work ethic and the ability to prioritize their workload to ensure timely issue resolution. In addition, this individual should possess the following skills:

Analytical Thinking: Must be able to identify and define problems, extract key information from data and develop workable solutions for the problems identified to test and verify the cause of the problem. Develop solutions to resolve the problems identified.

Communication: Effectively conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other's ideas and thoughts.

Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Organization: Organize and prioritize your own actions efficiently. Be flexible and react favorably to multiple priorities, changing schedules and daily assignments while paying attention to detail.

Work Environment and Physical Requirements

The work environment is a general office setting. This position requires the team member to:

Frequently required to sit for an extended period of time

Use hands to finger, handle, or feel, and talk or hear.

Specific vision abilities required include close vision, distance vision, color vision and ability to adjust focus.

Occasionally lift and/or move up to 25 pounds.

The noise level in the work environment is usually moderate but can be loud when in the production area.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

The salary range for this position is $56,000 $70,000 annually. This range reflects our good faith estimate at the time of posting. Depending on experience and qualifications, we may offer compensation above this range.