Regional Operations Manager

Regional Operations Manager Salary: £57,680 plus £3k car allowance Location: Home based with regular travel across the Northwest and Yorkshire. Ideal candidate based in or around Sheffield. National Care Group is one of the UK’s leading providers of care and support services to vulnerable adults across the UK. Our mission is to enable the individuals we support to live full, rewarding and happy lives. Through planning focused on the individual, we help every person achieve their potential, develop new skills and live as independently as possible within their community. Benefits 33 Days annual leave inclusive of bank / public holidays Life Assurance Private Medical Insurance Leadership development programs to support your career development Access to Professional Qualifications A range of different wellbeing support through our health and wellbeing platform Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards Stream (formally known as Wagestream) Access to discount platforms Money savings scheme Access to trained mental health first aiders About The Role As a Regional Operations Manager, you will be responsible for leading a team of Registered Managers across residential and supported living services. You will coach and develop the team, ensuring person‑centred support is delivered for the individuals we support. You will work with the Regional Operations Director to ensure the financial and operational performance of your region. This includes responsibility for promoting the highest standards of care and support, ensuring quality standards are maintained and accountability for internal and external compliance, adhering to company policies and regulatory requirements. The role is key in developing our services further and ensuring quality in every aspect for the individuals we support. This includes building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC. You will have autonomy within your role and a flexible approach to workload and work base to manage your own time, including attendance at meetings, visibility in services and control of administrative tasks. Who We Are Looking For A motivated, enthusiastic and resilient Operations Manager with a proven track record of successful health and social care management. Knowledge and competence in managing Supporting Living, Learning Disability, Mental Health and Complex Care services to adults. Confidence and experience of strong leadership skills. A team player who can effectively collaborate with peers and other colleagues across the organisation to achieve the organisation’s vision and mission. A high level of commercial acumen and well‑developed organisational skills to meet our high internal standards referenced against CQC regulations. Compliance with all legislative, company and regulatory standards is essential; proven experience of working within Health and Social Care legislation and active participation in CQC inspections. Innovative, creative and adaptable in approach. Ability to balance the needs of the people we support, colleagues and the business to reach decisions and beneficial outcomes for all. A desire to be a present leader of services. Skills, Qualifications and Experience NVQ Level 5 in Leadership in Health and Social Care or equivalent experience or qualification. Experience of developing and managing budgets across a wide team. Accountability and proven experience of managing commercial, quality and people KPIs across the region. Effective decision‑making skills. Ability to effectively manage and develop a team to achieve positive outcomes. Proven experience in developing services within the health and social care sector. Ability to problem‑solve, implement and manage strategies through to completion. Highly analytical. Excellent IT skills. Full understanding of CQC requirements and legislation. Driver’s licence. #J-18808-Ljbffr National Care Group Limited