Veterinary Receptionist (Part-time)

Join Our Team At La Jolla Veterinary HospitalLa Jolla Veterinary Hospital is a thriving veterinary practice located in the heart of La Jolla Village, one of San Diego's most picturesque and walkable neighborhoods. Just three blocks from the beach, our hospital offers the perfect blend of professional growth and coastal lifestyle in a vibrant, seaside setting.Our newly renovated space features modern technology including IDEXX lab equipment, digital radiography, and a dedicated surgical suite. As a general practice that also accepts walk-ins and urgent care, we provide diverse cases and skill-building opportunities while maintaining our commitment to excellent medical care with genuine compassion at the heart of everything we do.What Sets Us ApartPrime Location: Just three blocks from the beach in walkable La Jolla VillageDiverse Medicine: General practice that also handles walk-ins and urgent careModern Facility: Newly renovated space with state-of-the-art equipmentInnovation Hub: Surrounded by science, clinical research, and marine biology industriesCommunity Connection: Tight-knit, community-driven team in a bike and pedestrian-friendly areaLocated in beautiful La Jolla, take beach strolls on your lunch break and enjoy ocean views during your commute. Experience professional fulfillment in a setting that values your personal wellness and offers the perfect balance of challenging medicine and seaside serenity.About This RoleAs a part-time Client Care Representative, you'll be the warm, welcoming face of our veterinary practice! In this vital front-line position, you'll create positive first impressions with our clients and set the tone for their entire experience with us.You'll be the compassionate bridge between our clients and their beloved pets' care, guiding pet parents through appointments, answering questions, and ensuring smooth operations at our reception area. This role combines your people skills, organizational abilities, and genuine love for animals to help us deliver exceptional veterinary care.*Saturday shifts required*Our hiring process includes two interview stages: a brief, one-way video interview via Hireflix followed by an on-site interview. If selected to move forward, you'll receive a Hireflix invitation by email after applying, so please check your inbox and spam/junk folders.What Success Looks LikeCreating Exceptional First Impressions: You'll warmly greet clients and their pets, making them feel welcome and valued from the moment they contact our practice.Communication Excellence: You'll skillfully manage multi-line phone systems, gather and document important information accurately, and convey pet care instructions clearly and compassionately.Appointment Wizard: You'll masterfully schedule, confirm, and manage appointments while efficiently handling check-ins and check-outs with proper documentation.Team Coordination: You'll promptly alert appropriate departments when patients arrive, distribute daily schedules, and ensure patient files are properly prepared and updated.Professional Environment: You'll maintain an inviting, clean, and organized reception area that helps create a positive experience for clients and their pets.What Makes You a Great FitProviding a welcoming and professional first impression by greeting every client with efficiency and warmthAbility to multi-task and attend to multi-line phone systems and veterinary programsProficient in handling high volume, high stress cases while maintaining professionalismEfficiently optimize clinic workflow through strategic appointment scheduling and proactive confirmation callsMaintaining any required documents or medical recordsUpholding rigorous hospital standards for cleanliness and organizationAccurately handle deposits and financial transactions from clientsAccurately educate clients on veterinary services and best practices for animal careEducation & ExperienceHigh School Diploma/GED or equivalent required1 year of experience preferredExperience in the veterinary field, familiarity with terminology and protocolsManage cash handling and financial transactionsHow We'll Support YouCompetitive Pay: $20.00 - $22.00 per hour, commensurate with experienceComprehensive Benefits: 401k with company matchGrowth Opportunities: Continuing education and professional development supportWork-Life Balance: PTO and mental health assistancePerks: Employee discounts on services, a scrub allowance, and a referral programA Welcoming Team: We're a hard-working and collaborative team where your voice matters!EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.