Order Entry Specialist

Job Description

Job Description

About Us:

We’re growing! Power Designers Sibex is now part of Ampure Charging Systems. Together, we are redefining global electrification. From EV charging infrastructure to airport ground fleets and material handling operations, our technologies deliver safe, reliable and intelligent power solutions that move industries forward.  

Join us and be part of a team that drives innovation, collaboration, and excellence. 

Position Summary

Order Entry Specialist is responsible for entering, reviewing, and processing customer orders accurately and efficiently. Reporting to Program Management, this entry-level role works closely with internal teams to ensure order details are complete, issues are resolved quickly, and customers receive timely updates throughout the fulfillment process.

Key Responsibilities & Duties

• Accurately enter customer orders into the system (ERP/CRM) based on received documentation.
• Review orders for completeness, pricing accuracy, product codes, and delivery of information.
• Verify customer information, including billing and shipping details.
• Communicate with customers or internal teams to resolve discrepancies or missing information.
• Coordinate with sales, warehouse, and logistics teams to ensure timely order processing and fulfillment.
• Monitor order status and provide updates to customers and stakeholders.
• Maintain and update records related to orders, cancellations, and returns.
• Assist with order adjustments, backorders, and documentation as needed.
• Ensure compliance with company policies, procedures, and data accuracy standards.

Qualifications & Skills

• High school diploma or equivalent required; additional education or coursework is a plus.
• 1–3 years of experience in order entry, customer service, administrative support, or a similar office-based role preferred.
• Basic understanding of order processing or supply chain workflows is helpful.
• Strong attention to detail, data entry accuracy and effective organization and time management skills.
• Customer-focused mindset, Team-oriented attitude, Adaptability and willingness to learn new systems
• Experience using ERP or CRM systems such as SAP, Oracle, or Salesforce is a plus.
• Clear written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Problem-solving skills and a proactive approach to resolving issues.
• Working knowledge of Microsoft Office, including Excel, Outlook, and Word.

Physical & Work Environment Requirements

• Ability to work on-site in a factory environment (noise, temperature variation, PPE requirements)
• Ability to stand, walk, and respond quickly to production floor issues

Compensation & Benefits

• $16-$18/hr DOE
• Comprehensive medical, dental, and vision coverage. 
• 401K Retirement Plan to help you plan for a secure future.
• Employee Assistance Program (EAP) offering confidential support and resources for personal and professional challenges.
• Generous Holiday Schedule and Vacation/PTO Policy, allowing you to recharge and spend time with loved ones.

Why Join Us?

• Be Part of a New Era: Our company has recently been acquired and is under dynamic new leadership committed to innovation, transparency, and employee growth. 
• Rebuilding Reputation: We’re turning the page and creating a culture of excellence, integrity, and collaboration. Your contributions will directly shape our success story. 
• Career Growth: Opportunities for advancement as we expand and modernize our operations. 
• Empowered Workforce: Your ideas matter—we encourage input and continuous improvement. 
• Modernization & Investment: Significant investments in technology and training to ensure you have the tools to succeed. 

EEOC Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.