Learning Design Professional

Job Description

Job Description

Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.

Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.

The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises. 

• Competitive Compensation $69,000.00 annual salary
• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.) 
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care

See how Dragonfly Health is transforming the world of hospice and post-acute care.

• Translate complex processes and information into engaging learning solutions, including e-learning, facilitator guides, job aids, scripts, storyboards, and performance-support tools. 
• Partner with subject matter experts, operational leaders, and business stakeholders to identify knowledge and performance gaps and determine the right learning solution.
• Develop measurable learning objectives, assessments, and evaluation methods to understand training effectiveness and learner proficiency.
• Design curricula, instructor-led training, virtual learning, e-learning, and blended learning experiences using modern instructional-design and adult-learning principles.
• Use learner feedback, assessments, proficiency metrics, and operational data to continuously improve training effectiveness.
• Manage instructional-design projects from needs analysis and content development through stakeholder review, implementation, and ongoing revision.
• Provide guidance and instructional support to Facilitators and other training team members to promote engaging, consistent, and effective delivery.

• High school diploma or equivalent; bachelor's degree and/or relevant instructional-design, learning-technology, adult-learning, or professional-training certification preferred. 
• 2+ years of experience in adult learning, facilitation/training, course design, or curriculum development.
• Experience teaching workplace systems, operations, or processes, along with hands-on LMS administration experience.
• Strong understanding of instructional-design methodologies, including ADDIE , and adult-learning principles.
• Excellent written and verbal communication skills with the ability to transform complex information into clear, engaging learning content.
• Experience with LMS platforms, virtual-learning technologies, and digital learning tools; experience with tools such as Articulate 360, Storyline, Captivate, or Camtasia is a plus.
• A highly organized, self-directed approach with strong attention to detail and the ability to manage multiple projects, stakeholders, and priorities.

Our Learning Design Professionals help turn business knowledge into learning that drives real-world performance. By creating thoughtful, engaging, and measurable learning experiences, this role helps employees build the knowledge and confidence they need to succeed while giving the organization a more consistent and scalable way to develop its people. Your work doesn't just create training—it helps create stronger teams, better performance, and a better experience for the customers and patients we ultimately serve.