HVAC Service Technician

Job DescriptionJob DescriptionDescription: Competitive Compensation | Company Truck ProvidedReady for a company that values your skills, rewards your performance, and supports your career growth?At Hoover, we're more than a home services company. We're a team committed to quality workmanship, customer satisfaction, and helping our employees build successful careers. We're looking for an experienced, customer-focused HVAC Service Technician who takes pride in diagnosing problems, providing effective solutions, and keeping homeowners comfortable.Join a growing team where you'll have the tools, training, and support you need to succeed.Compensation & BenefitsCompetitive compensation plus performance-based bonusesMedical, Dental, and Vision InsurancePrescription Drug CoverageEmployee Assistance Program (EAP)Company-Matched 401(k)Life InsuranceShort-Term and Long-Term Disability InsurancePaid Time Off and Vacation6 Paid HolidaysBiweekly PayNB Fitness DiscountTools & SupportCompany Truck, Gas Card, iPad, and Uniforms ProvidedDispatch from HomeConsistent Weekly Work ScheduleOngoing Technical and Professional Development TrainingSupportive Team Environment with Advancement OpportunitiesResponsibilitiesDiagnose, troubleshoot, and repair residential HVAC systems, including furnaces, air conditioners, heat pumps, and related equipment.Perform thorough system inspections and identify repair and replacement needs.Explain technical findings, recommended solutions, and associated costs to homeowners.Recommend appropriate repairs, system upgrades, and indoor air quality solutions.Prepare accurate estimates, invoices, and service documentation using ServiceTitan.Deliver quality workmanship and exceptional customer service on every call.Participate in ongoing technical and professional development training.Performance ExpectationsComplete approximately 3–4 service calls per day.Maintain a 70% or higher conversion rate on recommended services.Maintain an average service ticket of $900 or higher.Work toward established service revenue and performance goals.Maintain low callback rates through quality workmanship and attention to detail.Deliver consistent five-star customer experiences.Why Join Hoover?At Hoover, we believe great technicians deserve the opportunity to build great careers. We provide the tools, training, and team support to help you grow your skills, deliver quality service, and be rewarded for strong performance.If you're ready for a new opportunity with competitive compensation, a company vehicle, and room to grow, we'd love to hear from you!Apply today and let's start a conversation!Requirements: 3+ years of hands-on residential HVAC experienceEPA certification is a plusValid driver’s licenseFamiliarity with ServiceTitan is a plusBoiler experience is a plus