Laundry Attendant

Laundry Attendant

Choice Hotels International, Inc is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks.

The role of Laundry Attendant ensures that all linen is properly washed, dried, cleaned, restocked and all closets are maintained with proper pars. To operate all laundry equipment and maintain a safe environment.

Join a team that's all about great service, genuine hospitality, and everyday opportunities to shine. At Radisson Hotel Nashville Airport, we keep things welcoming, supportive, and teamwork-driven. Just minutes from the airport and close to all things Music City, it's a great place to build your skills and grow your career.

If you're friendly, dependable, and excited to make a difference for our guests, we'd love to have you on our team. Your next career step starts here.

Benefits When You Make It Your Choice:

1st of the month following 30 days of service:

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
• 401(k) Retirement Plan

90 Days:

• Paid Vacation and Sick Time
• 8 Paid Holidays
• Paid Bereavement

1 Year:

• Paid Floating Holidays

Key Responsibilities:

Maintains the cleanliness of the hotel's linen supply

• Sorts laundry prior to washing
• Pulls damaged and/or stained linen prior to loading the washing
• Loads washers and dryers to recommended weights
• Follows proper settings and procedures for all equipment
• Monitors usage of water to maximize consumption
• Informs supervisor of any equipment failures or supply shortage
• Presses and folds linens and uniforms properly according to garment labels, stacks or stores and required
• Completes inventory of stock as requested
• Ensures the rotation with the team members regarding the machines, folding and removing and placing linen in the machine or on carts.

Adheres to hotel policies and procedures

• Maintains knowledge of and complies with all department policies and Covid protocols
• Maintains cleanliness of laundry room and equipment
• Works the required schedule which cab be varied based on business demand
• Uses equipment and chemicals in accordance with hotel's safety procedures
• Adheres to all health, sanitation and safety rules and procedures

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirements/Skills:

• Ideal candidate will have a minimum of one -year hospitality experience in laundry or dry cleaning
• Follows instructions and communicates effectively
• Works well independently or as part of a team
• Strong attention to detail
• Commitment to exceptional guest service
• Willing to work a flexible schedule including weekends and holidays
• Adheres to the policies and procedures of the hotel

Physical Demands:

• Required to stand, sit, and walk for extended periods of times
• Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.
• Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times. This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.